AT&T Employee Reviews for Technical Support Agent

"It was a good opportunity, and a good learning experience for me."

What do you like about working at AT&T?

"My boss and the building were excellent, and I learned a lot about the AT&T infrastructure."

Do you have any tips for others interviewing with this company?

"If you are looking for a technical job that doesn't require a lot of technical knowledge, and isn't hard to do... this is a great opportunity."

What don't you like about working at AT&T?

"The resources provided to complete the work assigned were very poor and arguably unethical, I was highly over qualified for the position and was sold a bill of goods that didn't add up."

What suggestions do you have for management?

"The management team needs to overhaul their resources, specifically their WFE, and training of the employees, and they need to start putting the customer first before their wallets."

Do you have any tips for others interviewing with this company?

"Be careful and don't expect much."

What don't you like about working at AT&T?

"My biggest area of dislike is compensation."

What suggestions do you have for management?

"Replacement is the only thing I can suggest."

"AT&T was a great place for technical support agents to work."

What do you like about working at AT&T?

"The pay was great."

Do you have any tips for others interviewing with this company?

"Know DSL communications, or better yet, VDSL."

What don't you like about working at AT&T?

"Too strict of policy when it came to stats."

What suggestions do you have for management?

"Become more understanding with employees."