AT&T Employee Reviews for Customer Service Manager

"AT&T is a great company."

What do you like about working at AT&T?

"AT&T cared about the success of its business and it showed in the efforts in caring about the quality of life of the people they employed (compensation packages, stock options, benefits and career advancements), as well as in the communities that the company is responsible for servicing ( AT&T Cares Initatives)."

Do you have any tips for others interviewing with this company?

"Be true to yourself and your purpose. Do not be afraid to explain your passion, discuss how it could benefit you as an employee of AT&T and consider how it can contribute to bottom line growth."

What don't you like about working at AT&T?

"I never had a negative opinion about AT&T, therefore I cannot state a dislike."

What suggestions do you have for management?

"Continue to encourage associates to search for innovative ways to improve process that will allow growth and customer satisfaction."

"Good place to work, but easy to lay off or close an office/center."

"AT&T is a great company to work for, but it's not very secure at this time."

What do you like about working at AT&T?

"It's a great place to advance your career."

What don't you like about working at AT&T?

"They used too much restructuring."

"A burn and churn sort of workplace."

What do you like about working at AT&T?

"I was given tools and training classes."

Do you have any tips for others interviewing with this company?

"If you have a choice, go somewhere else."

What don't you like about working at AT&T?

"Just about everything else."

What suggestions do you have for management?

"If you create a better balance, you won't need to hire replacements all the time."