APAC Customer Services Employee Job Reviews in the United States

"I've worked for this company for a short period of time. But I've learned a lot."

"I've worked with APAC for Microsoft for 3 1/2 years. A sales driven company with insight into Microsoft products. Enjoy the office setting as based on Microsoft campus in Fargo ND. I also have the ability per my role (analyst) to work remotely as most of our stakeholders are located in Redmond WA and therefore new technologies are used to communicate on a daily basis via Lync and other amazing MS products."

"I have been at APAC since 2010. Our site is great but we rarely get noticed or praised for our job getting accomplished and succeeding. Too much emphasis on do better and do more with less. There is a lack of communication from top to bottom that limits our capabilities."

"Working at a call center isn't for everyone. It is fast paced. The downside is that when hired they don't tell you how much of an effect CSATS will have on your own job."

"I was able to develop my skills more in the client/server environment."

What do you like about working at APAC Customer Services?

"No matter the background of the individual, people are treated the same."

Do you have any tips for others interviewing with this company?

"Be truthful and honest with yourself. Be able to think out of the box."

What don't you like about working at APAC Customer Services?

"How I wish for the compamy not to move the IT Dept. out of state."

What do you like about working at APAC Customer Services?

"It's a culture based on positive reinforcement and constant improvement."

Do you have any tips for others interviewing with this company?

"APAC has a culture of mutual servitude. If you're willing to serve the customer with all you have, leadership is willing to serve you with the same."

What don't you like about working at APAC Customer Services?

"It doesn't pay very much. I love the work I do, but the added stress of struggling to make ends meet diminishes the luster of the job."

What suggestions do you have for management?

"I would embrace technology and social media more effectively. APAC is slow to change in an ever-changing world."

"The people I worked with were great, it was the upper management that made the environment uncomfortable."

What don't you like about working at APAC Customer Services?

"I was hired to make money for them and get them out of trouble on existing projects. They were more worried about upsetting veteran employees than significantly raising profit margin."

What do you like about working at APAC Customer Services?

"It was a call center enviornment, and it was fast pace"

Do you have any tips for others interviewing with this company?

"Research the position and the background of the company."

What don't you like about working at APAC Customer Services?

"Would have liked a better balance of family and work hours"

What suggestions do you have for management?

"Understand that a happy employee is a better employee"