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APAC Customer Services Employee Job Reviews in the United States

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8%
38%
46%
8%
0%
3.3
Average Rating
(based on 13 APAC Customer Services Review Ratings)

Ratings by Category

Company Culture
2.8
Growth Opportunities
3.3
People You Work With
4.0
Person You Work For
3.8
Rewards You Receive
2.9
Support You Get
2.9
Way You Work
3.7
Work Setting
3.3
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Operations Manager

"too much turnover in upper management"

What don't you like about working at APAC Customer Services?

"too much turnover in upper management, no stability"

What suggestions do you have for management?

"keep you good employees"

CSR

"worst employer ever"

What do you like about working at APAC Customer Services?

"not a thing"

Do you have any tips for others interviewing with this company?

"dont waste your time unless you are really desperate"

What don't you like about working at APAC Customer Services?

"Being treated horribly by customers and management. No work/life balance. Benefits are a joke"

What suggestions do you have for management?

"Treat employees with respect then so many wouldnt quit"

Operations Manager

"Very challenging yet rewarding"

What do you like about working at APAC Customer Services?

"The challenge"

What don't you like about working at APAC Customer Services?

"Working in Tampa unaccompanied until house sold - House never sold"

What suggestions do you have for management?

"Establish close trusting relationships with your people"

Inside Sales Account Executive

"Career advancement hindered when Inside Sales Department was closed down by corporate."

What do you like about working at APAC Customer Services?

"I enjoyed managing multiple Small Business Accounts for the company as I represented in the capacity for consultant, conflict resolution, new account acquisition and retention. I had autonomy and authority to conduct my business with heads of companies and enjoyed thoroughly the relationships developed and growth I was able to facilitate through my customer service, sales and marketing skills."

Do you have any tips for others interviewing with this company?

"Be yourself and showcase your skills, background, and training."

What don't you like about working at APAC Customer Services?

"That the Inside Sales job department was closed down with no chance of career advancement"

What suggestions do you have for management?

"Using what was working in the Inside Sales Account Department as a vital and key role in Small Business Account Development."

Team Leader

"Very thorough"

What do you like about working at APAC Customer Services?

"I moved up to a level two employee very quickly."

What don't you like about working at APAC Customer Services?

"The selection process for new hires, and internal promotion."

What suggestions do you have for management?

"Need to do a better job about evaluating new hires to prevent churn."

QA Manager

"This is a great place to work"

What do you like about working at APAC Customer Services?

"Flexible schedule"

Do you have any tips for others interviewing with this company?

"Be able to complete training by being there and on time. If you have a prior engagment let the staff know ahead of time"

Cost Estimator

"Not subject to the type of work preformed"

What do you like about working at APAC Customer Services?

"Good support for construction projects."

Do you have any tips for others interviewing with this company?

"Have a wide range of job skills in the construction field."

What don't you like about working at APAC Customer Services?

"Owned by an oversees company"

What suggestions do you have for management?

"Diversity in construction"

Cost Estimator

"Not subject to he type of work preformed"

What do you like about working at APAC Customer Services?

"Good support for construction projects."

What don't you like about working at APAC Customer Services?

"Owned by an oversees company"

What suggestions do you have for management?

"Diversity in construction"

Supervisor

"I liked working there. I would still be there if they didn't go out of business."

What do you like about working at APAC Customer Services?

"I loved the atmosphere and the training they provided and how they hired within."

What don't you like about working at APAC Customer Services?

"They went out of business is the only thing I didn't like."

Senior Project Manager

What do you like about working at APAC Customer Services?

"Good people and great work loads"

What don't you like about working at APAC Customer Services?

"Night shift"

What suggestions do you have for management?

"Keep maintaining a good work load and continue to work together."

Customer Service Supervisor

What do you like about working at APAC Customer Services?

"I was able to work my hours around my husband's hours so that we did not have to pay for childcare."

What don't you like about working at APAC Customer Services?

"I spent my day on the phone handling unhappy customers on the phone."

Customer Service Representative

"It is a good place to get hired if you need ajob right away."

What do you like about working at APAC Customer Services?

"The staff and workers are friendly and easy to get along with."

Do you have any tips for others interviewing with this company?

"Dress business casual, and don't get nervous, they get paid for more people taking calls so it is in their best interest to hire you."

What don't you like about working at APAC Customer Services?

"The fact that this is an outsourced call center makes the benefits package less than attractive."

What suggestions do you have for management?

"Promote courtesy and soft skills when training new hirees much more than is done now."

Director

What do you like about working at APAC Customer Services?

"Independence"

Do you have any tips for others interviewing with this company?

"This company is rapidly becoming a quality customer service company and that mentality is crucial to success."

What don't you like about working at APAC Customer Services?

"4 CEO's in 7 years"

What suggestions do you have for management?

"Stay on the track you are on with newest CEO"

Assistant Site Director

"A great place to learn and grow."

Technical Analyst

"Wonderful start into Self and Site Management"

What do you like about working at APAC Customer Services?

"The people and environment where great for growth"

What don't you like about working at APAC Customer Services?

"Weak partnership with UPS Technical Team."

What suggestions do you have for management?

"Work collaboratively with UPS on site Tech Support team."

APAC Customer Services Reviews FAQs

Is APAC Customer Services a good company to work for?

APAC Customer Services has an overall rating of 3.3 Average Rating out of 5, based on over 13 APAC Customer Services Review Ratings left anonymously by APAC Customer Services employees, which is 15% lower than the average rating for all companies on CareerBliss. 92% of employees would recommend working at APAC Customer Services.

Does APAC Customer Services pay their employees well?

APAC Customer Services employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 4 APAC Customer Services employees have shared their salaries on CareerBliss. Find APAC Customer Services Salaries by Job Title.

How satisfied are employees working at APAC Customer Services?

92% of employees would recommend working at APAC Customer Services with the overall rating of 3.3 out of 5. Employees also rated APAC Customer Services 2.8 out of 5 for Company Culture, 2.9 for Rewards You Receive, 3.3 for Growth Opportunities and 2.9 for support you get.

What is the highest paying job at APAC Customer Services?

According to our data, the highest paying job at APAC Customer Services is a VP of International Operations at $190,000 annually. Browse APAC Customer Services Salaries by Job Profile.

What is the lowest paying job at APAC Customer Services?

According to our data, the lowest paying job at APAC Customer Services is a Telecommunications Specialist at $12,000 annually. Browse APAC Customer Services Salaries by Job Profile.

What are the pros and cons of working at APAC Customer Services?

According to reviews on CareerBliss, employees commonly rated the pros of working at APAC Customer Services to be Growth Opportunities, People You Work With, Person You Work For and Way You Work, and cons to be Company Culture and Rewards You Receive.

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