American Cruise Lines Employee Job Reviews in the United States

"Warning STAY AWAY FROM THIS COMPANY American Cruise Lines. There Ceo and Owner Just died of the Coronavirus in Feb 2020!!!!! I was hired as a Galley Steward “dish washer” In New Orleans America Boat and was very nervous and already had a bad feeling about it from get go from many bad reviews, I have over 10 years experience as a dish washer with good references and only lasted 2 weeks!!!! I arrive on the boat only to have a overweight snoring roommate that also sleep walks and screams in his sleep with video proof. I got 3 hours sleep per night. Once everything started. They came out and deceitfully changed the contract from the 12 hour day 84 a week or more, to a new 4-5 hours in breaks , this now bring us down to 9-11 hours a day and 65-75 hours a week. And not worth our time. They want us to break out for breakfast, lunch and dinner. And then two massive 2 hour breaks each. They didn't tell us this during interview or contract signing or advertisement. So they can trap you first. They get a bonus when they save money. They only put dish washers with dish washers in crew living quarters which is racially motivated. Many other boats mix people together. This is how you make friends and be positive uplifted. They don't intend on keeping dish washer more then a month or two. When pressed on issue they were caught in a lie. As many other boats have people mixed together. They just don't mix dish washers on this boat purposely . So they can abuse them and force you to wake up your coworker if he oversleeps. They have a terrible dish pit set up, a pull down high temp machine. And 3 sinks. The dish machine was not spinning nor was it reaching 180 degrees. Everything was slimy and gross. The machine also had live 240 volt wires sticking out side of it. One of them melted and blew sending sparks all over place. And grounded against the metal shocking us. The mechanic came in and said tough luck. Deal with it as is till boat docks back in New Orleans and it will"

"Working on the boat was a life-changing and growing experience. I felt like an important team member and part of a family. It was neat to see new places."

"The company is terrible. First off, if you’re a person will real bills and responsibilities that require a steady job, this is NOT the job for you. They flew us out to a boat in Portland, Oregon to train for about 3-4 days. I loved the people I met there who were also trainees. However, the training was just not for me. You're given all this information in a short time frame and expected to learn it. It felt very rushed and not thorough enough. I went back home and after a couple weeks, I figured I'd give it a try. I got sent to a boat the following week and it was probably the worst first 2 weeks I've ever worked at any job. I learned that majority of the bad reviews I've read were true. You’re ridiculously underpaid. The base starts at $7 per hour, and overtime is $12-13. For as much work you do, they should start out with at least $10 per hour. Even the managers are underpaid. As a steward, you work anywhere from 12-16 hours a day. Your day starts around 5-6 am to about 9 pm. The deckhands get a set pay of $90 per day regardless of how much overtime they work. The job is only temporary. You work for a 16 week period, then that’s it. You’re unable to reapply unless you’d like to come back as a manager. What they don’t tell you is that the 16 weeks are not consecutive. What I and a lot of other people didn’t know about until we got there, was about off seasons and boat closings. During my training, they made it seem as though you go to a boat and stay there for 16 weeks unless you take time off. They’ll email you saying they have a spot open on a boat and ask if you’re interested to fly out to that boats location without telling you you’d probably only be there for a couple weeks. So you could get sent to a boat and work for only 2 weeks not knowing the boats shutting down soon. It could take weeks, even months before you’re sent to another boat. This is why I say if you’re a person who needs a steady, reliable job, this is not for you. Be very cautious."