Working at America Works in New York City, NY: 2 Employee Job Reviews by Real Employee working in New York City, NY Area

"This could have been great place to hone skills and grow your career if not for the unbearable pressure the management put into your shoulders. The pressure to perform better is high but there is little to no support from management how to do this. It's frustrating especially when there's a meeting pushing everyone to do their jobs at their bests but it's really easier said than done. It would be acceptable if they offer support and training to be better, but they don't. They just reprimand you when you don't meet expectations."

"Challenging but rewarding."

What do you like about working at America Works?

"Waking up to go to work everyday knowing you will make a difference in someone's life. I love doing work that has an impact, especially helping find people jobs. My clients motivate me when weather is bad, when I'm frustrated, when I'm having a bad day, I know they need me."

Do you have any tips for others interviewing with this company?

"A college degree at minimum is needed. Keep in mind that not being part of the system (not knowing about welfare or social policies) doesn't mean you won't get hired. Be confident in your skill set. They like people who can mix private sector and public sector.The most important thing you demonstrate are people skills. Can you handle the people you'll be seeing everyday. Also, indicate that you're interested in something with growth potential. They like staff who seem like they could move up in the company. Recent college graduates at entry level have a lot of flexibility to move up."

What don't you like about working at America Works?

"The work is hard. There is no avoiding that. It isn't work everyone can do. It requires patience, people skills, and flexibility. Sometimes a random client will scream at you and you haven't even done anything to them. But you have to know that at the end of the day, what you do changes someone's life."

What suggestions do you have for management?

"This type of work is intense and sometimes people carry the burden of the client home with them. Group meetings to help inspire and encourage staff would be great."