Citizens Bank Employee Job Reviews in the United States

"It's a place for a job -- not for a career. Lousy."

What do you like about working at Citizens Bank?

"The best thing was that it was a close commute! Other than that, it was the worst employer I had in my 26-year career with other financial institutions."

Do you have any tips for others interviewing with this company?

"I'd turn back if I were you."

What don't you like about working at Citizens Bank?

"They manage by intimidation. Everything is a fire-drill, and then when you're ready to execute, they pull multiple budgeting issues after the fact that your budget per project was already approved and you're back to the drawing board.Their HR department has the worst reputation and the highest turnover in the company. In fact, they couldn't get an Admin position filled for the former HR head as she was such a tyrant thaey had to look in the Boston area for a Prov-based Admin position.They are very behind in the IT area as well. To send an employee-wide communication, (28,000 people), you had to use an Excel file and print labels! They had no internal distribution center that could spray address items. Also, each dept had to manually maintain an Outlook distribution list (for thousands of people). There was no weekly feed from PeopleSoft to a master list by department. We operated like this back in the mid-80's.Lastly, they are so very cheap. Period."

What suggestions do you have for management?

"Practice what you preach."

"Wasteful"

What do you like about working at Citizens Bank?

"Nothing"

Do you have any tips for others interviewing with this company?

"Yeah...don't."

What don't you like about working at Citizens Bank?

"A manager that was given praise for working less than 20 hours a week."

"Great place to work if you like being underpaid, underappreciated and frustrated to no end"

What do you like about working at Citizens Bank?

"Lots of opportunities to expand my knowledge base. Without the particular management group that I worked under, though, these career-building experiences would not have existed. Incidentally, the entire management team that I worked under no longer is employed by Citizens Bank/Charter One Bank."

Do you have any tips for others interviewing with this company?

"Run away!"

What don't you like about working at Citizens Bank?

"1) Senior management's methodology of performing mass layoffs was simply unscrupulous. Ironically, I was NOT laid off, but other who were laid off were ambushed. For example, a few days before Christmas one year, the entire marketing department in the Cleveland offices was brought into a meeting room thinking that it was just a department meeting and was just let go. Also, there were more than a few days where senior management suddenly hopped onto airplanes for unknown destinations and suddenly appeared in order to lay off employees. Considering the life impact that layoffs have, it was extremely frustrating to see that management lacked the tact to handle this delicate issue in a more professional manner.2) Meetings that went through the motions but did nothing to help accomplish project objectives"

What suggestions do you have for management?

"1) Learn how to layoff employees with more dignity2) Learn that the number of meetings that one attends would be reduced drastically if both of the following are applied: a) invite the team members who are necessary (no more, no less), b) have a clear agenda prior to the meeting"

"No Longer in Business"

What don't you like about working at Citizens Bank?

"Mortgage Industry"

What suggestions do you have for management?

"Better financial Planning"

"Wanted a Sales professional to be competitive, but very resistent to change from service orient."

What do you like about working at Citizens Bank?

"The industry"

What don't you like about working at Citizens Bank?

"The fact that they hired someone that had extensive sales experience but really wasnt ready for change. Still service oriented."

What suggestions do you have for management?

"When you hire experience, don't allow banker that have been there for years, to push the fresh blood out. Because the fresh blood has the new ideas that will allow the bank to reach there goals."

"Very nice people to work with, couldn't ask for better people."

"I worked as a contractor"

What do you like about working at Citizens Bank?

"People were down to earth -- interested in getting the job done"

What don't you like about working at Citizens Bank?

"IT politics"

What suggestions do you have for management?

"your people are your best asset"

"A very important learning experience that the lucky escape"

What do you like about working at Citizens Bank?

"I enjoyed the detailed nature of the work, meeting and having the opportunity to help people, maintaining the office filing and audit folder."

Do you have any tips for others interviewing with this company?

"The only skill you need to have or talk about is sales."

What don't you like about working at Citizens Bank?

"The corporate sales environment , which came to emphasize sales over helping our clients, became incompatible with my personal outlook."

What suggestions do you have for management?

"It is not possible to describe positions as not sales positions with the demands made on employees by management."

"This is a contract position so I have no benefits but I have heard a little about their benifits"

What do you like about working at Citizens Bank?

"I enjoy working on mortgage loans"

What don't you like about working at Citizens Bank?

"It is a contract position and there is not much room for advancement at this time as they work very hard to keep their current staff although inexperienced."

What suggestions do you have for management?

"I feel they should hire staff based on experience and knowledge, not just loyalty which is something they have done."

What do you like about working at Citizens Bank?

"Loved being in the instore branch"

Do you have any tips for others interviewing with this company?

"Be comfortable taling to people in the aisles of the supermarket"

What don't you like about working at Citizens Bank?

"No opportunity to advance"

"It was good but needed work internally. Now the branch is closed"

What do you like about working at Citizens Bank?

"Money/ co workers"

Do you have any tips for others interviewing with this company?

"good luck"

What don't you like about working at Citizens Bank?

"The benefits and pay structure"

What suggestions do you have for management?

"Well the branch closed"

What do you like about working at Citizens Bank?

"the culture of the people"

Do you have any tips for others interviewing with this company?

"hunter adivise"

What don't you like about working at Citizens Bank?

"not enough coaching"

What suggestions do you have for management?

"coach"

"Citizens was a great place to work, but I wanted to be more in the investment field."

What do you like about working at Citizens Bank?

"The clients."

Do you have any tips for others interviewing with this company?

"If your are not peolple orientec than Citizens Bank is not the place for you."

What don't you like about working at Citizens Bank?

"High turn around employee rate."

What suggestions do you have for management?

"Offer more of an incentive for the tellers in order to get them them to suggest products to the clients."

What do you like about working at Citizens Bank?

"my co-workers and direct management"

What don't you like about working at Citizens Bank?

"opportunity for growth"

What suggestions do you have for management?

"define a job path to enhance employees and offer something to look forward too"

What do you like about working at Citizens Bank?

"Potential for advancement & my team!"

Do you have any tips for others interviewing with this company?

"Must be able to work independently and have experience in business development to meet goals assigned for the year."

What don't you like about working at Citizens Bank?

"The company needed to be more organized with respect to business developement."

What suggestions do you have for management?

"To have daily, weekly & monthly goals projected for more rapid growth."