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Citizens Bank Employee Job Reviews in the United States

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32%
42%
15%
10%
1%
3.9
Average Rating
(based on 93 Citizens Bank Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
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"I have worked for Citizens Bank for just over a year. It has been found that the company has great work life balance for it's employees and provides a wonderful compensation package with opportunities for commission. There are several opportunities to utilize your talents in different faucets of the business, and internal growth."
Posted 10 years ago in Webster, NY
Technical Writer

"Good"

What do you like about working at Citizens Bank?

"It was a stable, conservative company with good people."

What don't you like about working at Citizens Bank?

"Air quality"

Senior Analyst

"Wonderful bank and associates"

What do you like about working at Citizens Bank?

"Excellent role as Senior Analyst working with commercial loan officers in the division, creating credit write-ups for them and closing the approved committments."

What don't you like about working at Citizens Bank?

"I should have been their longer."

What suggestions do you have for management?

"I trust that they continue to use the two one page synopsis forms I developed for the division: 1) What topics to cover in a commercial loan interview and 2) What financial information to gather."

Credit Analyst

"Great place but lacks communication that is needed when growing rapidly"

What do you like about working at Citizens Bank?

"Great people"

What don't you like about working at Citizens Bank?

"Lack of communication and support"

What suggestions do you have for management?

"More communication and support"

Assistant Branch Manager

"Waste of eight years..."

What do you like about working at Citizens Bank?

"I liked being able to meet some of the coolest people in the community."

Do you have any tips for others interviewing with this company?

"Be sure this is really what you want."

What don't you like about working at Citizens Bank?

"A lot!!! It was a very clique type of organization. If the higher up didn't make you part of their team or respect you - no one else did."

What suggestions do you have for management?

"Remember, you are not in high school anymore. Stop picking favorites."

Assistant Financial Officer

"Citizens Bank has been great to me, but I'm ready for professional growth."

What do you like about working at Citizens Bank?

"The benefits are great, and we work on a first-name basis. There's also some flexibility with hours worked."

What don't you like about working at Citizens Bank?

"It is traditional in a world that is quickly becoming fast-paced and technological."

What suggestions do you have for management?

"I'd rather not answer this because I still work for this corporation."

Loan Review Officer

What do you like about working at Citizens Bank?

"Nothing"

What don't you like about working at Citizens Bank?

"Did not like the work atmosphere"

IT Consultant

"I was a frustrated contractor."

What do you like about working at Citizens Bank?

"The technical people I worked with are first rate. I learned some software while I was there."

Do you have any tips for others interviewing with this company?

"Be patient."

What don't you like about working at Citizens Bank?

"The user group seemed unable to reach a consensus about anything. Priorities changed constantly. They (tech people) are continually short-handed due to budget concerns."

What suggestions do you have for management?

"I do not pretend to have suggestions for bank management."

Relationship Manager

"Concise and revealing"

What don't you like about working at Citizens Bank?

"Frequent chang in managers. Open seven days a week- unnecessary"

What suggestions do you have for management?

"Listen to employees concerns"

Personal Banker

What do you like about working at Citizens Bank?

"Citizens Bank was a introduction into the banking community."

What don't you like about working at Citizens Bank?

"I would have like to remain at the bank in a different positon after graduation."

Assistant Business Development Manager

"Great place to work but expectations of former district manager to work 2 hours from home requuired me to seek a change of employment."

What do you like about working at Citizens Bank?

"The people and the benefits."

What don't you like about working at Citizens Bank?

"Where I was placed/worked was nearly 2 hours from home (one way), so the commute was not good."

Sales Associate

What do you like about working at Citizens Bank?

"The employees and the customers. All were great people."

What don't you like about working at Citizens Bank?

"Not recongized for all the hard work being done."

Retail Sales Representative

"Good place to work if you want to get into banking"

What do you like about working at Citizens Bank?

"the atmosphere and the people to work for"

What don't you like about working at Citizens Bank?

"the over all pay wasnt enough"

Mortgage Loan Officer

"Great enviroment."

Sales Associate

"A great place to learn and grow both professionally and personally."

Executive Administrative Assistant

What do you like about working at Citizens Bank?

"I enjoyed the position I held with the bank and the colleagues I worked with. I also liked helping others in their positions to make their jobs easier."

What suggestions do you have for management?

"Nothing at this time"

Citizens Bank Reviews FAQs

Is Citizens Bank a good company to work for?

Citizens Bank has an overall rating of 3.9 Average Rating out of 5, based on over 93 Citizens Bank Review Ratings left anonymously by Citizens Bank employees, which is equal to the average rating for all companies on CareerBliss. 89% of employees would recommend working at Citizens Bank.

Does Citizens Bank pay their employees well?

Citizens Bank employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 41 Citizens Bank employees have shared their salaries on CareerBliss. Find Citizens Bank Salaries by Job Title.

How satisfied are employees working at Citizens Bank?

89% of employees would recommend working at Citizens Bank with the overall rating of 3.9 out of 5. Employees also rated Citizens Bank 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Citizens Bank?

According to our data, the highest paying job at Citizens Bank is a VP of Finance and Administration at $200,000 annually. Browse Citizens Bank Salaries by Job Profile.

What is the lowest paying job at Citizens Bank?

According to our data, the lowest paying job at Citizens Bank is a Senior Clerk at $13,000 annually. Browse Citizens Bank Salaries by Job Profile.

What are the pros and cons of working at Citizens Bank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Citizens Bank to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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