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Citizens Bank Employee Job Reviews in the United States

Browse Citizens Bank Reviews by Job Title →

32%
42%
15%
10%
1%
3.9
Average Rating
(based on 93 Citizens Bank Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
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"I have worked for Citizens Bank for just over a year. It has been found that the company has great work life balance for it's employees and provides a wonderful compensation package with opportunities for commission. There are several opportunities to utilize your talents in different faucets of the business, and internal growth."
Posted 10 years ago in Webster, NY
Customer Service Representative

What don't you like about working at Citizens Bank?

"poor organized cash management,"

What suggestions do you have for management?

"Bank in desperate need of dual control"

Project Coordinator

"Enjoyed working with great colleagues!"

What do you like about working at Citizens Bank?

"All of my colleagues are professional, polite and always willing to take the time to help. Also, they encouraged us to get out into our community and volunteer allowing us to do so without penalty during the work week."

Do you have any tips for others interviewing with this company?

"Be yourself and let your skills and attributes speak for themselves."

What don't you like about working at Citizens Bank?

"No change in salary for three years and little career development."

What suggestions do you have for management?

"Continue treating colleagues as valued individuals."

Senior Consultant

"I worked on a contract basis at Citizens Bank; both the work and people were wonderful."

Branch Manager

What don't you like about working at Citizens Bank?

"It was a good company!"

What suggestions do you have for management?

"Keep an open mind!"

Senior Mortgage Underwriter

"The job security is lacking because in 12/2007 they annouced I was one of 70 people out-sourced."

What do you like about working at Citizens Bank?

"Co-workers, managers, nearly everything."

What don't you like about working at Citizens Bank?

"Losing my job to out-sourced company."

Customer Service Representative

"Great company for experience."

Assistant Vice President

What do you like about working at Citizens Bank?

"The employees and clients."

What suggestions do you have for management?

"Hire more people."

Accountant

"Rewarding"

What do you like about working at Citizens Bank?

"Local Family Business."

Do you have any tips for others interviewing with this company?

"No, the company is down sizing due to economy."

What don't you like about working at Citizens Bank?

"Office had to down size."

What suggestions do you have for management?

"Hold on a little longer."

CSG Operator

"Detailed."

What do you like about working at Citizens Bank?

"The company is known around the nation and they have god job security."

What don't you like about working at Citizens Bank?

"The company currently has no technical openings, making it hard to find a job to meet my qualities."

Relationship Manager

"Citizens Bank had too many upper level managers."

Software Engineer

"Software Engineer"

Banker

"Interesting"

What do you like about working at Citizens Bank?

"I enjoyed the customer's, building relationship's."

Do you have any tips for others interviewing with this company?

"They should be more therral on the bonus"

What don't you like about working at Citizens Bank?

"The bonus never really happened because the whole team had to achieve the goal. I would rather have my own goal."

What suggestions do you have for management?

"I would recommend to try to change the goal's on a individual level. People would work harder."

Vice President

"Difficult. Citizens Bank no longer exists. It was like a big family."

Teller

"Enjoyable"

What do you like about working at Citizens Bank?

"It was a great summer job. I learned patience, how to interact with people (customers), and how to maintain relationships with people."

Citizens Bank Employee

"Honest"

What do you like about working at Citizens Bank?

"They put together a good group of people."

What don't you like about working at Citizens Bank?

"The teller staff isn't compensated as well as they should be since they are the first thing a customer sees when coming into a branch. Annual raises were 3% or lower."

What suggestions do you have for management?

"Management should accept lower bonus' and give the staff better raises."

Citizens Bank Reviews FAQs

Is Citizens Bank a good company to work for?

Citizens Bank has an overall rating of 3.9 Average Rating out of 5, based on over 93 Citizens Bank Review Ratings left anonymously by Citizens Bank employees, which is equal to the average rating for all companies on CareerBliss. 89% of employees would recommend working at Citizens Bank.

Does Citizens Bank pay their employees well?

Citizens Bank employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 41 Citizens Bank employees have shared their salaries on CareerBliss. Find Citizens Bank Salaries by Job Title.

How satisfied are employees working at Citizens Bank?

89% of employees would recommend working at Citizens Bank with the overall rating of 3.9 out of 5. Employees also rated Citizens Bank 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Citizens Bank?

According to our data, the highest paying job at Citizens Bank is a VP of Finance and Administration at $200,000 annually. Browse Citizens Bank Salaries by Job Profile.

What is the lowest paying job at Citizens Bank?

According to our data, the lowest paying job at Citizens Bank is a Senior Clerk at $13,000 annually. Browse Citizens Bank Salaries by Job Profile.

What are the pros and cons of working at Citizens Bank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Citizens Bank to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Citizens Bank Employee Job Reviews by Location

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