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Citizens Bank Employee Job Reviews in the United States

Browse Citizens Bank Reviews by Job Title →

32%
42%
15%
10%
1%
3.9
Average Rating
(based on 93 Citizens Bank Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
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"I have worked for Citizens Bank for just over a year. It has been found that the company has great work life balance for it's employees and provides a wonderful compensation package with opportunities for commission. There are several opportunities to utilize your talents in different faucets of the business, and internal growth."
Posted 10 years ago in Webster, NY
Citizens Bank Employee

"I have loved being at Citizens Bank of Kansas, and most of all have loved the overall customer relationships that I have been able to build with all of the local community, but I am ready for a new opportunity, as there is nowhere up that I can go with my current employer."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Loan Closer

"Citizens Bank is a wonderful company that provided me an opportunity to work as a loan closer. Throughout my employment, I helped small businesses by processing their loans during the coronavirus pandemic. It was very fulfilling to help others in need and new experience working in the banking industry. Being a loan closer has given me a new passion to process loans and is a career I want to pursue."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Citizens Bank Employee

"why is this necessary for applying to this position?"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Project Manager

"Midsized Public Bank. Great value company for associates seeking a changing organization and capable of exerting command of their expertise area"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Regional Sales Representative

"Indirect division is very rigid and upper management narrow minded and no support for accepting feedback to grow, or get better. Technology is lagging and not sufficient to keep up with new enhancements or competition. Retail branch operations are much better and seems more supportive for growth."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Citizens Bank Employee

"A nice community bank with a lot of SBA lending."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Citizens Bank Employee

"Prefer not to comment. Thank you"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Citizens Bank Employee

"Great place to work for! But is always great to look for other opportunities."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Citizens Bank Employee

"Citizens Bank provides a wide variety of resources for personal and career growth. They recognize and reward hard work and promote forward-thinking and continuous improvement."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Citizens Bank Employee

"I have worked for Citizens Bank for 2 years. I have found working with this company both challenging and rewarding. The company has strived to upgrade the system and make their employee experience better. Looking for ways to make a change and customers always first."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Citizens Bank Employee

"Good company. Nice events for employees"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Citizens Bank Employee

"Lots of areas within the company to work in. Some teams can work remote"

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Citizens Bank Employee

"Decent work environment. Lots of entry level job openings."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Anti Money Laundering Analyst

"I found Citizens to be a great employer with an excellent culture. I personally found this position very fulfilling."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Citizens Bank Employee

"Right now I am wrapping up my last project with the Citizen's Bank. I've been there as a QA Analyst for over a year. Citizen Bank hired about 6 of us to help on some regulatory projects that they had. Citizens Bank is headquartered in Rhode Island and I worked on site for the first month and then was able to work remotely for the rest of the time.Citizens Bank has a pretty large testing organization with testers onshore and offshore in India. The testing was very structured. There were processes and standards for everything that we had to follow."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Citizens Bank Reviews FAQs

Is Citizens Bank a good company to work for?

Citizens Bank has an overall rating of 3.9 Average Rating out of 5, based on over 93 Citizens Bank Review Ratings left anonymously by Citizens Bank employees, which is equal to the average rating for all companies on CareerBliss. 89% of employees would recommend working at Citizens Bank.

Does Citizens Bank pay their employees well?

Citizens Bank employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 41 Citizens Bank employees have shared their salaries on CareerBliss. Find Citizens Bank Salaries by Job Title.

How satisfied are employees working at Citizens Bank?

89% of employees would recommend working at Citizens Bank with the overall rating of 3.9 out of 5. Employees also rated Citizens Bank 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Citizens Bank?

According to our data, the highest paying job at Citizens Bank is a VP of Finance and Administration at $200,000 annually. Browse Citizens Bank Salaries by Job Profile.

What is the lowest paying job at Citizens Bank?

According to our data, the lowest paying job at Citizens Bank is a Senior Clerk at $13,000 annually. Browse Citizens Bank Salaries by Job Profile.

What are the pros and cons of working at Citizens Bank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Citizens Bank to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Citizens Bank Employee Job Reviews by Location

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