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Citizens Bank Employee Job Reviews in the United States

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On average, employees at Citizens Bank give their company a 3.9 rating out of 5.0 - which is equal to the average rating for all companies on CareerBliss. The happiest Citizens Bank employees are Customer Service Representatives submitting an average rating of 4.9 and Personal Bankers with a rating of 4.5.

32%
42%
15%
10%
1%
3.9
Average Rating
(based on 93 Citizens Bank Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
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"I have worked for Citizens Bank for just over a year. It has been found that the company has great work life balance for it's employees and provides a wonderful compensation package with opportunities for commission. There are several opportunities to utilize your talents in different faucets of the business, and internal growth."
Posted 10 years ago in Webster, NY
Citizens Bank Employee

"why is this necessary for applying to this position?"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Business Analyst

"great experience overall"

What do you like about working at Citizens Bank?

"the work that I do keeps me on my toes"

Do you have any tips for others interviewing with this company?

"Know what you are doing, and be positive and energetic"

What don't you like about working at Citizens Bank?

"I like working here, and I always look at the positive things"

What suggestions do you have for management?

"Keep up with the new technology to stay competitive in this market"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Citizens Bank Employee

"Great place to work for! But is always great to look for other opportunities."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Operations Specialist

"2nd shift: great people and would love to go back"

What do you like about working at Citizens Bank?

"Even as a contractor at Citizens Bank, employees treated with respect and were always helpful."

Do you have any tips for others interviewing with this company?

"Have the skills, work ethic and they'll do well.Dress well for an interview as they're a bank."

What don't you like about working at Citizens Bank?

"Nothing - great company. Would recommend Citizens Bank to anyone."

What suggestions do you have for management?

"Management was always efficient and courteous. Staff meetings were alwaysprofessional and polite."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Citizens Bank Employee

"Right now I am wrapping up my last project with the Citizen's Bank. I've been there as a QA Analyst for over a year. Citizen Bank hired about 6 of us to help on some regulatory projects that they had. Citizens Bank is headquartered in Rhode Island and I worked on site for the first month and then was able to work remotely for the rest of the time.Citizens Bank has a pretty large testing organization with testers onshore and offshore in India. The testing was very structured. There were processes and standards for everything that we had to follow."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Banker

"Advised regarding financial matters concerning savings, loans, taxes, ..."

What do you like about working at Citizens Bank?

"I like everything about working at this company. My branch is wonderful."

Do you have any tips for others interviewing with this company?

"I would just say to a person interviewing that this is like a typical interview."

What don't you like about working at Citizens Bank?

"I have no complaints about this company. They are a wonderful company."

What suggestions do you have for management?

"I have no suggestions for the management. Everyone here is great."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Banker
Person You Work For 5 / 5 People You Work With 4.9 / 5 Work Setting 5 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Citizens Bank Employee

"Great overall experience."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
QA Tester
Growth Opportunities 4.9 / 5 Company Culture 4.8 / 5 Way You Work 4.9 / 5
Assistant Branch Manager
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Administrative Assistant
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Branch Manager

What do you like about working at Citizens Bank?

"Everything, sales & marketing, trainings & coaching, over acheving the goals, hiring the new employes"

Do you have any tips for others interviewing with this company?

"Have some sales experience, and persistence is the key to sucess,"

What don't you like about working at Citizens Bank?

"I love challanges but one thing I want to improve is the work fore, we are always shortstaffed"

What suggestions do you have for management?

"Increase the employes per branch by atleast one fulltime member"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Salesforce Developer

"Great workplace. Nice environment."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Citizens Bank Employee

"Don’t really have a review about the company."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Loan Closer

"Citizens Bank is a wonderful company that provided me an opportunity to work as a loan closer. Throughout my employment, I helped small businesses by processing their loans during the coronavirus pandemic. It was very fulfilling to help others in need and new experience working in the banking industry. Being a loan closer has given me a new passion to process loans and is a career I want to pursue."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Citizens Bank Reviews FAQs

Is Citizens Bank a good company to work for?

Citizens Bank has an overall rating of 3.9 Average Rating out of 5, based on over 93 Citizens Bank Review Ratings left anonymously by Citizens Bank employees, which is equal to the average rating for all companies on CareerBliss. 89% of employees would recommend working at Citizens Bank.

Does Citizens Bank pay their employees well?

Citizens Bank employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 41 Citizens Bank employees have shared their salaries on CareerBliss. Find Citizens Bank Salaries by Job Title.

How satisfied are employees working at Citizens Bank?

89% of employees would recommend working at Citizens Bank with the overall rating of 3.9 out of 5. Employees also rated Citizens Bank 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Citizens Bank?

According to our data, the highest paying job at Citizens Bank is a VP of Finance and Administration at $200,000 annually. Browse Citizens Bank Salaries by Job Profile.

What is the lowest paying job at Citizens Bank?

According to our data, the lowest paying job at Citizens Bank is a Senior Clerk at $13,000 annually. Browse Citizens Bank Salaries by Job Profile.

What are the pros and cons of working at Citizens Bank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Citizens Bank to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Citizens Bank Employee Job Reviews by Location

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