Zones Employee Reviews for Anonymous Employee

"The company has a strong portfolio of technology solutions. However, there has been a great deal of churn from a management perspective over the past few years, which has shifted the strategic direction of the company significantly."

"They like to hire recent college graduates because they're hungry. There is extensive training so you are prepared with knowledge. If you don't have thick skin, this is not the place or position for you."

"Its a good idea & hopefully someone reads it & improves things."

What do you like about working at Zones?

"The schedule"

Do you have any tips for others interviewing with this company?

"It is a sales job, so its all about the numbers. Get used to hearing talk time & dials. Good luck."

What don't you like about working at Zones?

"Too many politics & not enough promises fulfilled."

What suggestions do you have for management?

"More organized & if an individual needs help, they should be more willing to do so."

"Focus on REAL sales support."

What do you like about working at Zones?

"Very well managed organization. Decisions are thought out and acted on in a timely fashion and coordinated throughout the company. Upper management seems in tune with the market and decisions are generally solid."

Do you have any tips for others interviewing with this company?

"Not really. This is a very good company. Come with an open mind and be prepared to work."

What don't you like about working at Zones?

"Despite good intentions the follow through on sales support is sometimes poor. Improvements in the web site for ecommerce are slow and sometimes incomplete. Also, the Expert Connect program could use a tune up. Too much reporting and not enough real support."

What suggestions do you have for management?

"Take a longer look at sales support, particularly in the areas of App Support and QWERTY requests. Responses are often off target and do not solve the issue at hand. Often the person who is resolving the issue could pick up the phone and achieve quick resolution by gaining additional info. Instead the issue is constrained by forcing it through the QWRTY tracking system."