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Zales Employee Job Reviews in the United States

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38%
46%
8%
8%
0%
4.0
Average Rating
(based on 13 Zales Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
4.0
People You Work With
4.2
Person You Work For
4.4
Rewards You Receive
4.0
Support You Get
3.7
Way You Work
4.0
Work Setting
3.9
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"I have worked for Zales for over 4 years and have seen the company grow from being on the eve of dissolve to back to profitability. Its great to be with a company that really took a hard look at itself and realized the course that needed to be taken to bring back the organization to a viable and competitive company."
Posted 10 years ago in Irving, TX
District Manager

"I enjoyed working for Zales Jewelers, good management, training, good benefits, commision, but they were sold and I grasp the oppurtuity to better myself."

What do you like about working at Zales?

"Working with different customers everyday, being able to use my salesmanship to help people and to watch them walk away happy with their decision."

What don't you like about working at Zales?

"I didn't like the changes that were being brought about with the take over of the company. Since than Zales has not prospered like they did when it was owned by the Zales."

What suggestions do you have for management?

"Need to get back to the gtrass roots of how the company was built."

Store Manager

"ok"

What do you like about working at Zales?

"At first the people"

What don't you like about working at Zales?

"they changed upper management"

What suggestions do you have for management?

"They need to hire better people who know the buisness"

Import Export Administrator

"I was just rmembering how I was not real balanced with life and work."

What do you like about working at Zales?

"I liked that I was the one that ran the Foreign Trade Zone and the ability to work on my own."

Do you have any tips for others interviewing with this company?

"I suggest that people understand the environment."

What don't you like about working at Zales?

"I did not like the working environment, it was stuck in the 1980's."

What suggestions do you have for management?

"I suggest that they update facilities and dress code."

Distribution Center Clerk

What do you like about working at Zales?

"I enjoyed working for zales because I was able to see the merchandise before it went to stores."

Do you have any tips for others interviewing with this company?

"It is a great place to work."

Jewelry Technician

"Questions were adequate for this job position."

What do you like about working at Zales?

"I like the management and employees. The schedule I had was good."

Do you have any tips for others interviewing with this company?

"This company is good for a part-time job."

What don't you like about working at Zales?

"How I was treated the last three years I worked at zales. I was treated badly by my supervisor."

What suggestions do you have for management?

"Hire people that care about the employees."

Store Manager

"Great place to learn the business."

Sales Executive

"Very thorough."

What do you like about working at Zales?

"To serve the customers what they want and desighn them the piece of satisfaction."

Do you have any tips for others interviewing with this company?

"Become diamond certified."

What don't you like about working at Zales?

"Nothing that I can think of."

What suggestions do you have for management?

"One should definitely apply for management. Its competitive and fun."

Sales Associate

"Great part time job!"

Senior Project Manager

"Zale's is the world's largest jeweler where I had autonomy."

Store Manager
Person You Work For 4 / 5 People You Work With 4.5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2.8 / 5 Growth Opportunities 2.6 / 5
Company Culture 3.4 / 5 Way You Work 3 / 5
Manager
Person You Work For 3.1 / 5 People You Work With 4.1 / 5 Work Setting 3.7 / 5
Support You Get 2.9 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 4 / 5
Company Culture 3.1 / 5 Way You Work 4.5 / 5
District Manager

What do you like about working at Zales?

"Developing the people under me. Seeing them grow in sales ability."

Do you have any tips for others interviewing with this company?

"Don't have any tips. This company is practically out of business now."

What don't you like about working at Zales?

"Theft. I managed jewelry stores and there was a lot of theft in the malls."

What suggestions do you have for management?

"Keep stocks to a minimum to deter theft. Often there was too much merchandise in the cases and it was easy to break into them."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Jewelry Consultant

"I've had experience getting to know others and growing into a better person."

What do you like about working at Zales?

"I love the people I work with and also creating a connections with guests. Making guests happy is my overall favorite."

Do you have any tips for others interviewing with this company?

"Be very detail oriented, have a good work ethic, and most of all, you need to be a people person!"

What don't you like about working at Zales?

"Sometimes it can get very stressful, but that has never discouraged me!"

What suggestions do you have for management?

"I think our manager should be a little tougher on some of the employees that do not administer the same amount of work ethic as I do."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant Manager

What do you like about working at Zales?

"The people I work with. They are very friendly and it gives work a more family oriented place"

Do you have any tips for others interviewing with this company?

"It is very slow paced, you must have a lot of patience and be able to deal with a variety of customers."

What don't you like about working at Zales?

"There is no advancing unless someone quits. It is very difficult to get any type of credit."

What suggestions do you have for management?

"More bonuses. Maybe chances to advance in the company sister stores."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Financial Reporting Manager

"I enjoyed my time there very much"

What do you like about working at Zales?

"I enjoyed the many challenges and the many learning opportunties"

Do you have any tips for others interviewing with this company?

"I do not have any tips for inteviewers for the compnayInterview there a geat experience"

What don't you like about working at Zales?

"There were nothing I did not like about the company"

What suggestions do you have for management?

"There are no suggestions for management I think they did a great job"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Zales Reviews FAQs

Is Zales a good company to work for?

Zales has an overall rating of 4.0 Average Rating out of 5, based on over 13 Zales Review Ratings left anonymously by Zales employees, which is 3% higher than the average rating for all companies on CareerBliss. 92% of employees would recommend working at Zales.

Does Zales pay their employees well?

Zales employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 5 Zales employees have shared their salaries on CareerBliss. Find Zales Salaries by Job Title.

How satisfied are employees working at Zales?

92% of employees would recommend working at Zales with the overall rating of 4.0 out of 5. Employees also rated Zales 3.9 out of 5 for Company Culture, 4.0 for Rewards You Receive, 4.0 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Zales?

According to our data, the highest paying job at Zales is a Citrix Architect at $209,000 annually. Browse Zales Salaries by Job Profile.

What is the lowest paying job at Zales?

According to our data, the lowest paying job at Zales is a Customer Service Associate at $16,000 annually. Browse Zales Salaries by Job Profile.

What are the pros and cons of working at Zales?

According to reviews on CareerBliss, employees commonly rated the pros of working at Zales to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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