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WPS Health Insurance Employee Reviews for Customer Service Representative

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Customer Service Representatives at WPS Health Insurance give their company a 2.7 out of 5.0, while the average rating for WPS Health Insurance is 3.6, making them 29% less happy than every other employee at WPS Health Insurance and 34% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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2.7
Average Rating
(based on 2 Customer Service Representative Review Ratings)
Customer Service Representative
in Madison, WI

What do you like about working at WPS Health Insurance?

"Pleasant coworkers who are willing to help when you have questions, fair pay, good benefits"

Do you have any tips for others interviewing with this company?

"Be prepared for a high stress position, with many frustrated callers. Sometimes it is rewarding, but more frequently stressful."

What don't you like about working at WPS Health Insurance?

"Not enough training, not enough time off when you're a new employee, high stress position"

What suggestions do you have for management?

"More focus on training, more flexible time off, more activities to increase morale and appreciation for even the lower level employees"

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Customer Service Representative
in Madison, AL

What do you like about working at WPS Health Insurance?

"Great coworkers, supportive managers, good hours, fair pay, good benefits"

Do you have any tips for others interviewing with this company?

"There are good benefits, but beware of the difficulty of the position and the high level of stress"

What don't you like about working at WPS Health Insurance?

"High stress job with inadequate amount of training, very demanding dealing with frustrated people"

What suggestions do you have for management?

"Look for new ways to retain employees, work on improving internal promotions, improve communications"

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
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