"I recently worked for Woods Basement System and that experience prepared me to make this statement, “Don’t work in Sales at Woods Basement Systems”. I will use this format to describe what it’s like to work in sales for Woods and explain the management structure and how their systems and processes have flaws that negatively influence the success of their Sales team. The Management Team’s knowledge of sales comes from their experience in a family business and the governing bodies that guide and dictate policy to the dealerships. These two entities are Connecticut Basement Systems and Foundation Support Works. These two businesses have introduced many positive and beneficial guides and materials to help Sales Specialist succeed as sales professionals but there is always room for improvement, and Foundation Support Works realized this Spring in an effort they coined as “Redefine”. The objective is to “Redefine” the impressions and attitudes about contractors by redefining all facets of the dealership’s process, both internal and customer facing, but unfortunately the leaders do not believe this applies to the Sales team. In the Spring the entire Leadership Team was introduced to “Redefine” in Chicago. It was unveiled in a three day conference and was touted as the way forward for all the dealerships. When the leadership team returned to Collinsville the Marketing Department spear headed the effort company wide. Their representative attended the Monday sales meeting with intentions to introduce “Redefine” to the Sales team and gather their ideas on how to make some improvements. It didn’t go so well. The Sales Specialist had much to complain about. First, as “Commission Only” sales professionals they only get paid when they make a sale. The problem is that Woods demands they run appointments that have a very low probability of success or at a minimum have an extremely long sales cycle."
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