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West Corp. Employee Reviews for Customer Service Representative

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Customer Service Representatives at West Corp. give their company a 2.4 out of 5.0, while the average rating for West Corp. is 3.4, making them 34% less happy than every other employee at West Corp. and 45% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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2.4
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Rocky Mount, NC

What do you like about working at West Corp.?

"I worked for West Corp, not West at Home. At times the atomospher at work was great, but for the most part it was like working in a pressure cooker. The treat of loosing your job was always there because of the impossible standards they set for everyone. Though the inncentives were great constantlt being told that we were easily replaceable did not help the morale for the employees who worked there. Someone got fired everyday."

Do you have any tips for others interviewing with this company?

"Just be prepared to deal with extreme work stardards in order to think about getting any benefits or inncentives. It is harder to get rewarded than it is to be deciplined."

What don't you like about working at West Corp.?

"Always feeling like I was going to loose my job at a drop of a dime was horrible."

What suggestions do you have for management?

"I would create a pleasant work environment, and I would make sales and perfomance standards reasonable for all my employees to promote them to perform higher."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Customer Service Representative
in Machesney Park, IL

"The job was very easy and unchallenging."

Customer Service Representative
in El Paso, TX

"Sudent Job"

What do you like about working at West Corp.?

"Student atmosphere"

Do you have any tips for others interviewing with this company?

"Look other places first"

What don't you like about working at West Corp.?

"No Job Security"

What suggestions do you have for management?

"Be Less strict and more team player help employees do better"

Average West Corp. Attributes by Customer Service Representative

Company Culture
2
Growth Opportunities
2
People You Work With
3
Person You Work For
2
Rewards You Receive
3
Support You Get
3
Way You Work
2
Work Setting
2
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