Customer Service Representatives at WEST Inc give their company a 3.4 out of 5.0, while the average rating for WEST Inc is 3.4, making them just as happy as every other employee at WEST Inc and 11% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"Manage and coach customer service reps."
What do you like about working at WEST Inc?
"Steady paycheck, health insurance, the chance to manage other employees, opportunities for advancement"
Do you have any tips for others interviewing with this company?
"Be on time for your interview and dress professionally. Speak clearly and answer your interview questions concisely."
What don't you like about working at WEST Inc?
"There was a highly negative atmosphere--people were being fired nearly every day--even people that had worked there successfully for years."
What suggestions do you have for management?
"Create a more positive environment to improve morale and employee retention."
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