West Business Services Employee Reviews for Technical Support Engineer

What do you like about working at West Business Services?

"Schedule flexibility, Dress up days, dress code, nice staff and supervisors."

Do you have any tips for others interviewing with this company?

"have a pulse. Pretty much hire anyone. ability to read and write."

What don't you like about working at West Business Services?

"Repetitive, non-challenging work on outdated systems. Rare and random chances at advancement, pay is too low, raises insulting and pathetic. Micro-management goes to far and is counter-productive, focus is on the employee's shortfalls rather than changes that could be made to the overall system. Environment is poor, atmosphere dreary and reeks of dreadfulness. Every second on the clock is monitored, recorded and tracked. followup with mistakes is a waste of time and serves little to no purpose. Corporate culture and policy is outdated, behind the curve in many respects, run like a business from the early 90's."

What suggestions do you have for management?

"Focus on latest technology and training, up to date with current trends, better equipment to perform tasks at hand, 20% collaborative projects time that benefit the company, recognize knowledge and achievement more than social cliques, make environment upbeat and pleasing, reward effort, increase environmental conditions that contribute to productive and happy workplace."