On average, employees in Kirkland, WA at Wave Broadband give their company a 2.9 rating out of 5.0 based on 6, whereas overall Average Rating of Wave Broadband is 3.0 out of 5.0 based on 9 Wave Broadband Review Ratings. The happiest Wave Broadband employees in Kirkland, WA are NOC Support Technicians submitting an average rating of 3.9 and Anonymous Employees with a rating of 3.3.
"Was an ok place to work. Lots of changes in the NOC overtime. Sometimes difficult to when things are always changing."
"Great place...terrible leadership at the supervisory level, however."
"Having worked for Wave Division Holdings (Wave Broadband, Astound Broadband) for over five (5) years, I would never recommend it as a decent employer. Technical workers at this company are not compensated well for any level of work, even when required to work in excess of their regular work week 10+ hours, in the middle of the night. There is no room for advancement, and if there is they will higher from outside at a higher pay scale. Expectations are high but benefits and morale are weak."
"Continual frustration from mixed messages from my boss."
What do you like about working at Wave Broadband?
"The company seemingly had the right attitude about taking care of the customers."
Do you have any tips for others interviewing with this company?
"I cannot recommend this company to any prospective employee. If you are good at what you do, working for this company will frustrate you to no end."
What don't you like about working at Wave Broadband?
"The C level staff micro-manages constantly and you must mirror their management style to be perceived as successful even if you produce results."
What suggestions do you have for management?
"Learn how to manage by empowering the people you hire to do what you have hired them to do. Stop the micro-management. Get some training on how to be a better manager and leader."
What do you like about working at Wave Broadband?
"Free soda fountain, somewhat flexible hours, weekly reviews on performance,"
Do you have any tips for others interviewing with this company?
"It is a great foot in the door for tech support, clock some time here and move along. Definitely a glass ceiling"
What don't you like about working at Wave Broadband?
"nothing but micromanagement, suggestions go nowhere, problems with the way things work are noticed but are brushed off as just the way things are"
What suggestions do you have for management?
"Actually listen to what the employees are telling you about what changes need to be made. Cut out all the micromanagement and fire some c-level management"
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