Verizon Wireless Employee Reviews for Incident Response Team Lead

"MSS with Verizon Business, at times is more interested in profit than security. Information Assurance for DoD customers is balanced with providing support for at times six to seven other commercial or federal customers from the same pool of employees. Very few dedicated staff, instead share resources that are overworked are expected to provide support, and the level of support is low, as these shared resources know, if they mess up they can just go back to supporting their commercial customer and have less work for them to have to do. Smoke and mirrors comes to mind, in regards to what we hide from our customers, who think everything is just fine."