Veeam Employee Reviews for Customer Support Engineer

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Customer Support Engineers at Veeam give their company a 3.0 out of 5.0, while the average rating for Veeam is 3.9, making them 26% less happy than every other employee at Veeam and 26% less happy than every other Customer Support Engineer on CareerBliss - the happiest Customer Support Engineers work for Intel.

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3.0
Average Rating
(based on 1 Customer Support Engineer Review Rating)
Customer Support Engineer
in Columbus, OH

"Good place to elevate your knowledge from help desk to network admin. Fun."

What do you like about working at Veeam?

"They are very lax about how you get your work done. Granted, this is on the condition that you do your work and do it well."

Do you have any tips for others interviewing with this company?

"If you are interviewing for Customer Support, be yourself and make geek references. The interview process for customer support is more to get a feel for how you would fit in with your potential coworkers more so than your knowledge. There will be plenty of time to teach you once hired."

What don't you like about working at Veeam?

"There is no inter-departmental communication and very little itra-departmental communication. This makes it difficult to keep up to date on recent events that affect the company and its products."

What suggestions do you have for management?

"Management needs to manage their people more so than the trouble tickets that the customers create."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
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