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105 Customer Support Engineer Reviews

Customer Support Engineers give their job an average rating of 3.9 out of 5.0. The Customer Support Engineers happiest with their jobs are employed by Intel with an average rating of 4.7 while the Customer Support Engineers least happy with their jobs work for Sage with an average rating of 1.3.

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Customer Support Engineer at Kaseya
in Miami, FL
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Support Engineer at Dalet Digital Media Systems
in Washington, DC
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Support Engineer at GN ReSound
in Bloomington, MN
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Customer Support Engineer Career Rating Comparison

3.9
All Customer Support Engineers
4.7 Highest Rated Customer Support Engineers is at Intel (1)
1.3 Lowest Rated Customer Support Engineers is at Sage (8)
Customer Support Engineer at Ericsson
in Sweden Valley, PA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Support Engineer at Cisco Systems
in Cary, NC

"I love working on different network issues, at least 4 different issues in a day. Re-creating the problem. Talking to Bu and developer on daily basis. What I don't like is no scope of going out and learn new tech."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Support Engineer at Volicon
in Burlington, MA

"I enjoyed learning new concepts and technologies while being a customer support engineer for Volicon, but not having enough documentation about the product made it difficult at times when a senior member was unavailable to discus customer problems with."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Support Engineer at Cisco Systems
in Raleigh, NC

"Complex issues and new issues every day."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Support Engineer at Dassault Systèmes
in Waltham, MA

"First of all, I got the opportunity to work on C"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Support Engineer at Everything Industrial
in Santa Clara, CA

"I can use my knowledge to select material and design components for customer. Also I can use my Mandarin speaking ability to coordinate the project with engineer in China to make sure customer can get what they want in time with lowest cost. Make customers satisfied and like our service is what I like the most."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Support Engineer at Pakistan Telecommunication
in Plano, TX

"I love it because it's a great work."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Customer Support Engineer at Nokia
in Cairo, GA

"It is perfect, you get to support customer cases and solve problems, innovate new solutions for customers, help in pre-sales phase and preparing solutions."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Support Engineer at NCR Corp.
in Las Vegas, NV

"Helping customers was my favorite part, did not like the corporate politics."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Customer Support Engineer at Trilliant Holdings
in Redwood City, CA

"Helping others is what makes me happy and in turn makes them happy."

Person You Work For 3.3 / 5 People You Work With 3.3 / 5 Work Setting 3.3 / 5
Support You Get 3.3 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.3 / 5
Company Culture 3.3 / 5 Way You Work 3.3 / 5
Customer Support Engineer at Sage
in Aliso Viejo, CA

Please give us a one liner to describe this review.

"Absolutely, the worse, stress filled, hostile work environment of my career"

What do you like about working at Sage?

"It's a paycheck that doesn't bounce and is regularly deposited."

Do you have any tips for others interviewing with this company?

"Don't work here, if you don't have to. Sell oranges by the side of the freeway first."

What don't you like about working at Sage?

"Absence of competent management, managers that can't manage, the stress"

What suggestions do you have for management?

"Pay attention to what is happening at the lower levels"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Support Engineer at Microwave Networks
in Stafford, TX

Please give us a one liner to describe this review.

"Often frustrating, occasionallly rewarding."

What do you like about working at Microwave Networks?

"I like the challange of supporting customers and enjoy making systems work."

Do you have any tips for others interviewing with this company?

"A great place to work until you find something better."

What don't you like about working at Microwave Networks?

"I don't like that my pay has been cut and there is no hope of ever getting it back. CEO has not kept his promisses."

What suggestions do you have for management?

"Restore our pay, provide a cost of living raise and fund legitimate expenses."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
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