United Services Automobile Association Employee Reviews for Insurance Associate

"Extreme pressure to sell other lines of business whether they fit the member or not. Insurance is enjoyable. The actual environment goes against the public persona of USAA. 100% is expected every second of a call no matter the tone of the conversation. If you have a bad day, call, moment, referral - you are reprimanded. It is a non- commissioned position however, statistics and metrics are measured and do impact bonuses. Who your actual manager is makes all the difference."