University of Phoenix Employee Reviews for Enrollment Counselor

"The pay is nice and the benefits good but the job security is horrible."

What do you like about working at University of Phoenix?

"The pay and the location."

Do you have any tips for others interviewing with this company?

"Make sure your credit is excellent and you are able to talk people into going to school even when you know they can't afford it!!!"

What don't you like about working at University of Phoenix?

"It was a very pretty dressed-up version of in-bound sales over the phone. You had to basically force people to enroll or you'd catch hell from your boss. I also didn't like the fact that you're brought on as a temp-to-hire but even if you do a good job they'll let you go when your 90 days are up if you don't pass an in-depth credit check."

What suggestions do you have for management?

"To value the employees that they have and that are bringing in students."

"Great company but has very limited opportunities for advancement."

What do you like about working at University of Phoenix?

"Working with people (students), helping students achieve their academic goals."

What don't you like about working at University of Phoenix?

"No opportunities for advancement. Employees are stuck at their position."

"Creating urgency, accountability and motivating clients to fulfilling goals."

What do you like about working at University of Phoenix?

"Everything."

What don't you like about working at University of Phoenix?

"Not enough face to face interaction."

"This review is based on my experience and what I have seen in the past year."

What do you like about working at University of Phoenix?

"My immediate manager has a very positive and caring attitude for his employees and their family."

Do you have any tips for others interviewing with this company?

"It definitely could be a wonderful experience helping students achieve their goals in obtaining a degree and education. If you are looking for an entry level position than go for it."

What don't you like about working at University of Phoenix?

"It has a high turnover rate of counselors."

What suggestions do you have for management?

"They need to work on the coaching and training of the current counselors because of the investment in both the employee and employer should have taken."

"Good place to work if you like telephone sales."

What do you like about working at University of Phoenix?

"Helping people reach their dream of going back to school."

Do you have any tips for others interviewing with this company?

"Honesty, and make sure you have good computer skills."

What don't you like about working at University of Phoenix?

"Being on the phone constantly."

What suggestions do you have for management?

"Offer more incentives for top performers."

What do you like about working at University of Phoenix?

"Professional environment, good people."

Do you have any tips for others interviewing with this company?

"Be enthusiastic."

What don't you like about working at University of Phoenix?

"The working hours 6 am-3 pm."

What suggestions do you have for management?

"Get rid of the rigid Matrix."

"A great place to be employed."

What do you like about working at University of Phoenix?

"Great manager; excellent staff; loved my job."

Do you have any tips for others interviewing with this company?

"Be prepared to work very hard and you will receive rewards."

What don't you like about working at University of Phoenix?

"Nothing."

"Do well in sales or get laid off."

"Not enough room for growth."

"The only benefit to working with this company was the pay. Management has no ethical boundaries and mistreats all staff members. The culture is horrible."

What do you like about working at University of Phoenix?

"Helping adults achieve their academic goals."

What don't you like about working at University of Phoenix?

"The culture was horrible. Managers treated staff like property. It was a very unethical environment"

What suggestions do you have for management?

"Take leadership courses. But, it seemed that unethical and demeaning behavior was rewarded."