Technical Support Analysts at Tyler Technologies give their company a 3.5 out of 5.0, while the average rating for Tyler Technologies is 3.7, making them 6% less happy than every other employee at Tyler Technologies and 8% less happy than every other Technical Support Analyst on CareerBliss - the happiest Technical Support Analysts work for Cox Communications.
What do you like about working at Tyler Technologies?
"The culture, the opportunity to work with relevant technologies and systems."
Do you have any tips for others interviewing with this company?
"Watch out for the carrot. It usually ends up not leading you anywhere."
What don't you like about working at Tyler Technologies?
"The fact that we are system administrators and deployment experts, but have been added to the level 1 support queue in the phone system, while still working a scheduled task list. Workload has quadrupled with no extra staff."
What suggestions do you have for management?
"Separation of certain task types among the technical support group teams instead of lumping them in for all personnel to handle."
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