"The team handles everything that pertains to the Toll infrastructure; operations, implementation, and design. While this presents a great opportunity for learning, there are just a tiny number of resources that are responsible for a rather large network. This consists of NOC duties, client incident tickets, turn-ups of WAN circuits, design and configuration of the MPLS network, and even video conferencing. In addition, management is abusive and very controlling; assignments and procedures are dictated. Frequent updates on progress are also required, and there is a good deal of focus on minutiae which creates great inefficiencies. Culture is still very old-fashioned; ITIL has not been implemented, and there is no steering committee in place. Changes to the infrastructure are solely made by the manager and decisions are often made verbally and impulsively, with little or any input from subordinates. Very little transparency; management is very secretive and underhanded. A good deal of in-group favoritism in place. Those that are part of the in-group are secretly invited to key meetings and are assigned to more interesting projects, while members of the out group are perceived to be inferior, given mundane assignments, and therefore marginalized. The environment is cutthroat and has little empathy for their employees. Expect to put in long hours."
"Good place to work, but don't get comfortable."
What do you like about working at Toll Brothers?
"The company organization was very good. Policies and job functions were fairly clear."
Do you have any tips for others interviewing with this company?
"Keep your options open."
What don't you like about working at Toll Brothers?
"There is no loyalty to dedicated employees, and there is favoritism to those less qualified and with less employment time at Toll Brothers."
What suggestions do you have for management?
"I would suggest reevaluation of management above PM through peer and subordinate interviews, along with wasted $ analysis."
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