Customer Service Representatives at Terminix give their company a 2.0 out of 5.0, while the average rating for Terminix is 2.9, making them 37% less happy than every other employee at Terminix and 62% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"Have enjoyed working here until recently."
What do you like about working at Terminix?
"I enjoy working with co-workers. Benefits are not bad, when you are allowed to use them as stated in handbook."
Do you have any tips for others interviewing with this company?
"If you enjoy putting familiy first and then work - RUN!!"
What don't you like about working at Terminix?
"I dislike changing office policies and politics. We were recently told how we could use our sick days. I thought if you were sick, you used sick days, not the case. Middle of a flu epidemic and people risk losing time, money, and possible job. Preach a customer is always right mentality but when we try to make it so, we get penalized as employees. Looks like management recently tightening up rules and inventing rules to possibly get employees to quit. Terminix supposedly built on Christian values but routinely have to work on Sundays and on Christmas!"
What suggestions do you have for management?
"To work more as a team with employees and not concoct rules to encourage a negative work environment. To be the corporation as advertised in company handbook. Quit making up new rules, policies and regulations for the sake of doing so. Quit inventing the wheel. It is not working for Tru Green - don't ruin the Terminix culture."
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