Terminix Employee Reviews for Anonymous Employee

"Terminix was a great company for me to grow professionally. I received 4 promotions in 10 years and learned a lot about Operations and managing people across several Regions. Decision making is paramount at Terminix. Making the right decision at the right time leads to ultimate success."

"Deplorable Management Dishonesty Incompetence Liars Fraudulent Management is the worst ever they steal from customers employees Management overcharges customers steal commission from route technicians never paid for special pay for national account sells employees steal chemicals equipment Management steal equipment tools and futures from employees read the reviews they don’t lie current former employees and customers Terminix do not work for here"

"I worked for Terminix for 5 years. The company is nation wide with 31 locations and approximately 1000 employees in California alone. The company has a strong ethical, customer service, and safety-oriented foundation especially at the local levels. The one weak area is its remote customer service centers, none of which are in California. Customers are unable to reach their local team for services and questions and pesticide rules and regulations vary at state and county levels making it much harder to provide those solutions."

"If someone asked me to describe Terminix, I would say this entire company is filled with Dishonest, Unethical, Incompetent individuals, that never hold themselves accountable for errors made on their end. So-called "Leadership" and/or "Management," is an absolute joke. Terminix has purposely created very hostile and extremely dissatisfied consumers, that actually have the power to ban together, and bring the organization to a screeching halt, but for some strange reason, they won't. Instead, they make it their duty to call, guess who? That's right, CUSTOMER SERVICE! Just so they can vent, and release every morsel of their anger on those of us who are only trying to earn an honest living, while working for an awful company. I was hired into a class of 60 people to work remotely due to Covid19. We were the first class to be "Trained" from home. It was 5 weeks of Virtual "Training", that consisted of constant system issues between myself, other classmates, and "Trainers", alike. The class was rushed, and I emphasize RUSHED, to complete Modules, watch company Videos, complete 3 "Phase Packets", and "Skill Checks" that were suppose to prepare us to take calls by week 2 of, "Training". They built us up to be "Rock Stars", hoping they could brainwash everyone into believing we had all of the necessary tools and knowledge we needed, while trying to make themselves look good as, "Trainers". Then, they threw is to the wolves, with minimal support in our Group Chats. About 15 people ended up quitting before "Training" was over. Maybe more since then. The entire process was poorly orchestrated, and created nothing but stress and confusion for everyone involved. Calls were back to back, with no time to gather your thoughts in between. System issues were constant, due to their failure to invest in modern technology. There was pressure to create leads, sell and meet over the top metrics. Support when you had questions was minimal at best. No wonder there's high turn over...."

"Terminix is an ever-changing company. The culture on the team level is strong, however as you move up the management chain that attitude hardens. A lot of demands without instructions create a high level of confusion in direction and a lack of trust from the front line employees. Fast-paced and has a lot of potentials to be a great company. However corporate separatist refuses to attempt an understanding of the field. There is a strong culture change movement and hopefully this time it will stick and allow for a safe and positive working environment."

"Pay plans constantly changing, long hours, very little support"

"Great place to work where you get the satisfaction of helping people, and you always know what to expect from leadership."

"Dishonest, Unethical Sales Manager and unavailable Service Managers will ensure your on your own. They rarely deal with customer complaints, never answer their phones and all the quality leads go to one ego maniac who works off of fear to sell.. Take advantage of anyone...I didn't meet people this bad in the car sales industry....rotten DO NOT WORK FOR PANAMA CITY"

"I am a new employee at Terminix. While it is an easy job, the pay is inconsistent. I would not recommend this job to someone interested in a long-term career. The company does not offer opportunity for advancement and you are not offered support or sufficient training to perform your duties well."

"I've worked for this company for over 5 years and my annual salary has more than doubled in that time period. The management and employees for the most part seem to be genuinely doing the best job they can for their customers. The only drawback to this company is the work weeks can range anywhere from 60 to 80+ hrs a week leaving very little time for family and or personal time."