7 Technology Support Analyst Reviews
Technology Support Analysts give their job an average rating of 3.3 out of 5.0. The Technology Support Analysts happiest with their jobs are employed by Latham & Watkins with an average rating of 2.6 while the Technology Support Analysts least happy with their jobs work for Stamford Hospital with an average rating of 2.0.
Submit a ReviewWhat do you like about working at Latham & Watkins?
"The benefits and pay are very good. There is very little supervision, there is no micro-management in my group. We are allowed to wear jeans on Fridays. The downtown location makes commuting easy (via train/subway)."
Do you have any tips for others interviewing with this company?
"Make sure you look at the position relative to the organization... The lower you are the more work you will have to do (exponentially)... The culture here is to push off your work to the guy below you & the bucket brigade can get very long."
What don't you like about working at Latham & Watkins?
"I work in IT so I can only speak to that side... I think Latham should be implementing Best Practices in its environment, espeically Change Control. Basic functioning-as-an-enterprise does not exisit and offices are set up as 20 individual businesses... Those practices that are centralized are not tested and reguarly result in problems across the enterprise which must be manually addressed. Latham customizes applications like their expense reimbursement system & meeting manager software to the point of ineffectiveness. Even something simple like setting up a printer is far far more complicated than it should be.I would install competent subject matter experts (and remove those who simply ended up in their positions because they were here when the firm was small) ; Implement a dev, test & prod environment. Implement strict change control & promote further learning by provisioning certification learning related to people's jobs & carrer paths."
What suggestions do you have for management?
"I would give more focus to the support staff and their careers & the core functionality of Information Systems focusing on the Long Term instead of the Short Term."
What do you like about working at Unitrends?
"Enjoyed working with Steve Schwartz who was a very talented and knowledgeable CIO."
Do you have any tips for others interviewing with this company?
"Prove that you are a team player and possess a solid background in troubleshooting."
What don't you like about working at Unitrends?
"Relationship was very strained between myself and the VP of Customer Support."
What suggestions do you have for management?
"Trust the skill sets of the technical staff and avoid micromanaging."
Technology Support Analyst Career Rating Comparison
What do you like about working at Stamford Hospital?
"My peers were a pleasure to work with for the most part. I wish them all the best!"
Do you have any tips for others interviewing with this company?
"Good place to start a career to gain experience and leave within 2-3 years. Also fine to work here if you are desperate for a job."
What don't you like about working at Stamford Hospital?
"A lot of overtime and the pay can be a little below market. There are no career development paths."
What suggestions do you have for management?
"Please put more focus on the treatment of your employees and developing them. Stability on the IT Management level would help tremendously."
What do you like about working at Allied Interstate?
"learning differnt technologies and applications"
Do you have any tips for others interviewing with this company?
"go for it"
What suggestions do you have for management?
"keep up the good work"
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