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139 Support Engineer Reviews

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Support Engineer at Google
in Mountain View, CA

What do you like about working at Google?

"I like everything about the company - the culture, the people, and the environment."

What don't you like about working at Google?

"There is nothing that I don't like about the company."

What suggestions do you have for management?

"I have no suggestions for the management, as they are doing a very good job."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Support Engineer at LodgeNet Interactive
in San Leandro, CA

What do you like about working at LodgeNet Interactive?

"Very little intervention from management, and the daily working environment"

Do you have any tips for others interviewing with this company?

"Honesty and Integrity, and do your job the best you can with a smile."

What don't you like about working at LodgeNet Interactive?

"The mistakes in Shipping. Many times parts are sent to the wrong sites"

What suggestions do you have for management?

"Optimize and recognize the field working Force better, with time or money."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Support Engineer at EMC
in Grafton, WI

What do you like about working at EMC?

"The software I support comes with its own front end systems but offers various ways to expand the system. I enjoy helping customers who have found creative ways to utilize the software with their existing systems using web service calls and other methods to get the results and functionality they need. I especially enjoy when they are finding some odd, quirky behavior that I can help smooth out by reviewing their code that communicates with our software or write my own code to test a suspected issue."

Do you have any tips for others interviewing with this company?

"If you get hired, always be confident in what you say or say you will need to find out before giving an answer. Both the customer and management would appreciate it if you know what you are talking about or are willing to find the answers needed. Don't guess."

What don't you like about working at EMC?

"Support can also be very repetitive. Especially with new releases where you might see a period of time where the same issues get reported over and over by different customers."

What suggestions do you have for management?

"Understand the current processes and personal attributes of a team before making drastic changes that disrupt the current makeup of the team."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Support Engineer at VMware
in Broomfield, CO

What do you like about working at VMware?

"working with virtual technology, they pay for vcp tests.some training"

Do you have any tips for others interviewing with this company?

"try to negociate highest pay as possible, as they throw raises around like manhole covers"

What don't you like about working at VMware?

"being Micro-managed, doing stupid things like making escalation engineers managers, then dont train them to be managers"

What suggestions do you have for management?

"hire more people you morons, case loads are overwhelming at times, cut phone q times"

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Support Engineer at TELECO
in Decatur, GA

Please give us a one liner to describe this review.

"Great company, bad economy"

What do you like about working at TELECO?

"The flexability of both hours and location, and the people."

Do you have any tips for others interviewing with this company?

"Be yourself when interviewing, and do not expect lots of financial growth."

What don't you like about working at TELECO?

"Sometimes they were very rigid in their outlook toward employees."

What suggestions do you have for management?

"remain flexable in both work schedues and work options, such as work from home."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Support Engineer at Duke Energy
in Plainfield, IN

What do you like about working at Duke Energy?

"It was a good company that provided advancement opportunity and security."

Do you have any tips for others interviewing with this company?

"Company is seeking skilled individuals that can easily fit into their culture."

What don't you like about working at Duke Energy?

"Company was sometimes overly conservative and slow to respond to changing business opportunities."

What suggestions do you have for management?

"Think small and respond quickly. Utilize resources that you already have."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Support Engineer at Harlan Laboratories
in Indianapolis, IN

Please give us a one liner to describe this review.

"Go Getter"

What do you like about working at Harlan Laboratories?

"the growth and opprunities open up about every single day"

Do you have any tips for others interviewing with this company?

"try to be patient as it make take time for things to happen"

What don't you like about working at Harlan Laboratories?

"the vision and ability to get the over picture done"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Support Engineer at AIRCOM
in Atlanta, GA

Please give us a one liner to describe this review.

"The company negotiated in bad faith. The HR dept. has completely turned over."

What do you like about working at AIRCOM?

"The people were great and the salary was great but the administrative support was below average."

Do you have any tips for others interviewing with this company?

"Make sure all offers are in writing and get the details of the offer."

What don't you like about working at AIRCOM?

"Benefits were below average. The HR dept. was having problems."

What suggestions do you have for management?

"Work on employee administration and support as a way to make employees happy."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Support Engineer at IronCAD
in Atlanta, GA

What do you like about working at IronCAD?

"Freedom and flexibility to help my customers solve their problems and achieve their goals."

Do you have any tips for others interviewing with this company?

"Develop a passion for helping people and learn to enjoy solving problems."

What don't you like about working at IronCAD?

"Lack of upward opportunity, (IronCAD is a very small company)."

What suggestions do you have for management?

"Increase advertising and other marketing efforts to improve the brand awareness of our products."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Support Engineer at Bell Canada
in Scarborough, ON

Please give us a one liner to describe this review.

"Fantastic gold partner to work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.2 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 5 / 5
Support Engineer at Lyris
in Emeryville, CA

Please give us a one liner to describe this review.

"Lyris was on its way up until the new CEO came on board, he thought the old employees where the issue and replaced almost everyone, and now they still have the same issues."

Person You Work For 2.1 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 2 / 5 Growth Opportunities 1.2 / 5 Company Culture 1.3 / 5
Way You Work 4.8 / 5
Support Engineer at Epicor Software
in Irvine, CA
Person You Work For 4 / 5 People You Work With 4.8 / 5 Work Setting 3.8 / 5
Support You Get 3.1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.1 / 5
Company Culture 2.1 / 5 Way You Work 4.5 / 5
Support Engineer at Panasonic Avionics
in Lake Forest, CA
Person You Work For 4.8 / 5 People You Work With 3.9 / 5 Work Setting 4.8 / 5
Support You Get 3.4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4.8 / 5
Support Engineer at Siemens
in San Jose, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Support Engineer at Motorola Solutions
Person You Work For 3.4 / 5 People You Work With 3.7 / 5 Work Setting 3.6 / 5
Support You Get 2.9 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.9 / 5
Company Culture 4.5 / 5 Way You Work 3.4 / 5
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