A store manager oversees employees and makes certain that a facility is running smooth. On a typical day, a store manager schedules and supervises employees, maintains inventory, resolves customer complaints and performs basic accounting functions.
Skill Sets: Store managers must be dynamic and be able to multitask. They must possess customer service and managerial skills. Store managers are usually in charge of creating a work schedule for employees. They may order products and maintain inventory. Store managers often keep track of end of day accounting records for their supervisor.
Education: A high school diploma or equivalent is required for store managers. In addition, store managers should know how to use the computer system and cash register used in the store. Knowledge of spreadsheets is helpful in creating the schedule and maintaining inventory. Store managers should consider taking classes in management, business office machines and office computer programs.
Career Path: Store managers may work as a sales associate and then be promoted. Taking courses in management and business at a community college is recommended. If working as a sales associate, they should establish a work history of punctuality, enthusiasm and strong customer service.
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