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Southwest Airlines Employee Job Reviews in the United States

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On average, employees at Southwest Airlines give their company a 4.3 rating out of 5.0 - which is 10% higher than the average rating for all companies on CareerBliss. The happiest Southwest Airlines employees are Flight Attendants submitting an average rating of 4.0.

52%
39%
6%
3%
0%
4.3
Average Rating
(based on 33 Southwest Airlines Review Ratings)

Ratings by Category

Company Culture
4.4
Growth Opportunities
3.6
People You Work With
4.6
Person You Work For
4.4
Rewards You Receive
4.2
Support You Get
4.1
Way You Work
4.3
Work Setting
4.4
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Revenue Solutions Manager

"I am thankful for the 10 years of working for Southwest Airlines."

What do you like about working at Southwest Airlines?

"The benefits of Southwest Airlines are second only to the people with whom I have had the opportunity to work."

What don't you like about working at Southwest Airlines?

"The airline industry is struggling and has for years now. This has created an environment that is hard to balance work and personal life because the expectation to do more with less than other airlines to succeed."

What suggestions do you have for management?

"Try to maintain the work/personal life balance of old when ever possible."

Refund Agent

"Friendliest and Best place to work if you don't need the money."

What do you like about working at Southwest Airlines?

"The people. My growth during this period to be an advocate for my customer."

What don't you like about working at Southwest Airlines?

"Pay. Under $20,000 annually was very difficult."

What suggestions do you have for management?

"Re-evaluate pay scales and look to mentor and develop those employees you have seen demonstrate what Southwest is all about - Customer Service."

Company-Industry Rating Comparison

4.3
Southwest Airlines (51)

4.7 Highest Rated in this Industry is Milliman (9)
2.4 Lowest Rated in this Industry is Quomation Insurance Services (6)
3.7 Average of All Companies in this Industry (9,359)
Provisioning Agent

"Come fly with us"

What do you like about working at Southwest Airlines?

"The employees"

Do you have any tips for others interviewing with this company?

"Be yourself"

What suggestions do you have for management?

"Make sure everything is fair"

Ground Operations Agent

"Good company that pays very little."

Senior Software Engineer

"Dishonest work environment."

What do you like about working at Southwest Airlines?

"Nothing for the past 4 years."

Do you have any tips for others interviewing with this company?

"Technologists should prepare for a lot of unnecessary politics. Play the game if you want to get an offer."

What don't you like about working at Southwest Airlines?

"Dishonest lower and middle management feeding senior leadership bad information. Consequences reflected in earnings."

Employee Resources Manager

"It may work for you!!"

What do you like about working at Southwest Airlines?

"Great company reputation. Everyone has a story to tell you about their experience when they learn that you work for SWA."

Do you have any tips for others interviewing with this company?

"Enjoy the ride! Great benefits, however you'll sacrifice your wages to pay for them."

What don't you like about working at Southwest Airlines?

"Wages are not competitive."

What suggestions do you have for management?

"Company is sending conflicting signals. Buying out Employees, while pursuing purchasing another airline that will come with ...more Employees!!!!"

Business Intelligence Developer

What do you like about working at Southwest Airlines?

"My involvement as team player"

Do you have any tips for others interviewing with this company?

"Be yourself!"

What don't you like about working at Southwest Airlines?

"Long hours"

Ramp Agent

"Learned from the airport."

Network Engineer

"Great!"

What do you like about working at Southwest Airlines?

"Everything"

Do you have any tips for others interviewing with this company?

"Go for it! They love spirited and passionate employees"

What don't you like about working at Southwest Airlines?

"Everything was great"

What suggestions do you have for management?

"They were wonderful"

Freight Handler

"Fun enviornment"

What do you like about working at Southwest Airlines?

"Travel Benefits."

What don't you like about working at Southwest Airlines?

"Salary."

What suggestions do you have for management?

"Raise Salaries."

Marketing Manager

What do you like about working at Southwest Airlines?

"Everything except it is located in Dallas and I would not move"

Do you have any tips for others interviewing with this company?

"Don't bother unless you have passion"

What don't you like about working at Southwest Airlines?

"Based in Dallas"

Flight Attendant

"Good company but be aware"

What do you like about working at Southwest Airlines?

"flexibility"

Do you have any tips for others interviewing with this company?

"if you are addicted to any drugs such as marijuana or cocaine make sure you kick the habit, they are serious about zero tolerance policy and they would fire you if they catch you with drugs in your system."

What don't you like about working at Southwest Airlines?

"kicking employee to the curve, once the dirty laundry gets out....."

What suggestions do you have for management?

"give the employee another chance when it comes to non work related issues, such as testing positive ona drug test."

Station Manager

"A company who revolutionized Air Travel and remained profitable, fun-loving culture."

Senior Product Development Manager

"Fair Assessment"

What do you like about working at Southwest Airlines?

"The co-workers internally and throughout the industry were top notch. The industry is ever-evolving and the constance challenge is exciting."

What don't you like about working at Southwest Airlines?

"Inconsistent leadership style thoughout the organization."

Ramp Agent

"great company to work for"

What do you like about working at Southwest Airlines?

"flight benefits and flexible work schedule"

Do you have any tips for others interviewing with this company?

"have a positive attitude and a good work ethic"

What don't you like about working at Southwest Airlines?

"how long it takes to go through security and the bus transportation"

What suggestions do you have for management?

"keep the work environment upbeat and positive, reward employees who go out of the way to do a good job and get rid of employees who just show up for a paycheck and do nothing more then required"

Southwest Airlines Reviews FAQs

Is Southwest Airlines a good company to work for?

Southwest Airlines has an overall rating of 4.3 Average Rating out of 5, based on over 33 Southwest Airlines Review Ratings left anonymously by Southwest Airlines employees, which is 10% higher than the average rating for all companies on CareerBliss. 97% of employees would recommend working at Southwest Airlines.

Does Southwest Airlines pay their employees well?

Southwest Airlines employees earn $43,000 annually on average, or $21 per hour, which is 35% lower than the national salary average of $66,000 per year. 17 Southwest Airlines employees have shared their salaries on CareerBliss. Find Southwest Airlines Salaries by Job Title.

How satisfied are employees working at Southwest Airlines?

97% of employees would recommend working at Southwest Airlines with the overall rating of 4.3 out of 5. Employees also rated Southwest Airlines 4.4 out of 5 for Company Culture, 4.2 for Rewards You Receive, 3.6 for Growth Opportunities and 4.1 for support you get.

What is the highest paying job at Southwest Airlines?

According to our data, the highest paying job at Southwest Airlines is a Captain at $200,000 annually. Browse Southwest Airlines Salaries by Job Profile.

What is the lowest paying job at Southwest Airlines?

According to our data, the lowest paying job at Southwest Airlines is a Agent at $20,000 annually. Browse Southwest Airlines Salaries by Job Profile.

What are the pros and cons of working at Southwest Airlines?

According to reviews on CareerBliss, employees commonly rated the pros of working at Southwest Airlines to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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