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On average, employees at Southwest Airlines give their company a 4.1 rating out of 5.0 - which is 8% higher than the average rating for all companies on CareerBliss. The happiest Southwest Airlines employees are Flight Attendants submitting an average rating of 4.0.

50%
39%
6%
6%
0%
4.1
Average Rating
(based on 18 Southwest Airlines Review Ratings)
Company Culture
4.3
Growth Opportunities
3.5
People You Work With
4.4
Person You Work For
4.1
Rewards You Receive
4.1
Support You Get
4.1
Way You Work
4.1
Work Setting
4.4
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Southwest Airlines Employee
in Dallas, TX

"I have worked for Southwest Airlines as an Intern from Jan '14 to April '14. The company policy is to treat the employees as customers, which is the reason it is top 10 companies to work for in USA, accredited by Fortune. My experience was very good with respect to work, perks, and environment. People are very friendly and helpful."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Quality Control Intern
in Dallas, TX

"One of the best companies in Texas to intern for !Free flight benefits and tons to learn !"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.1
Southwest Airlines (36)

4.7 Highest Rated in this Industry is National Medical Care (151)
2.1 Lowest Rated in this Industry is Ascensus (6)
3.7 Average of All Companies in this Industry (7,873)
Financial Associate
in Dallas, TX

"Great family company, strong work ethics and employees help each other."

What do you like about working at Southwest Airlines?

"Everything! The best atmosphere, great leaders and you felt good about the work you did and where you worked. You always put your best foot forward."

Do you have any tips for others interviewing with this company?

"Be relaxed and ready to sing. They make you come out of your comfort zone."

What don't you like about working at Southwest Airlines?

"Nothing at all. There is nothing bad to say as for my experience."

What suggestions do you have for management?

"None, they treated everyone the same, made sure you had what you needed and never forgot about anyone."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Flight Attendant
in Baltimore, MD

What do you like about working at Southwest Airlines?

"It's involves a lot of travel, meeting new people and I don't take my work home"

Do you have any tips for others interviewing with this company?

"Fantastic job for someone who is single, but if you have a family or plan on starting one soon, really think about if this is a good fit"

What don't you like about working at Southwest Airlines?

"The fun-loving culture that I signed onto 6 years ago is fading and fading fast. I feel I've out grown my position and don't have a lot of options for forward or even lateral movement."

What suggestions do you have for management?

"Right now, our CEO, president and Chairman of the board are all one person. And to make matters worse he is a money guy not customer service. I feel those three positions need to be held by a customer service person, a money person and a visionary to make things balance."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Average Southwest Airlines Ratings in the Past 4 Years

Year Salary
2010 $3
2011 $4
2012 $4
2013 $5
Project Analyst
in Dallas, TX

What do you like about working at Southwest Airlines?

"It's just like that group work you hated in school."

Do you have any tips for others interviewing with this company?

"This is not the Southwest you remember from the 90s."

What don't you like about working at Southwest Airlines?

"Everyone is always so busy but no work gets done. Everything is a fire drill because everyone wants to have their finger in the pie."

What suggestions do you have for management?

"Take back the reins. The place is run by accountants and consultants and it shows."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Support Representative
in Oklahoma City, OK

"I love working hard and being the best I can be at whatever I might be doing"

What do you like about working at Southwest Airlines?

"their benefits are out of this world and the free fights are a big plus"

Do you have any tips for others interviewing with this company?

"be yourself and dont' try so hard to get the job they want to see the normal person."

What don't you like about working at Southwest Airlines?

"the hours you must work are crazy they changed monthly with diffenrt days off."

What suggestions do you have for management?

"listen to you employees a little more and come up with better hours for people with small kids that are single parents"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in San Antonio, TX

"Outstanind"

What do you like about working at Southwest Airlines?

"Do what they say. follow their core values to letter"

Do you have any tips for others interviewing with this company?

"Be yourself, Be honest, Be will to take on all task"

What don't you like about working at Southwest Airlines?

"Upward mobility is prolonged. Take a long time to move up"

What suggestions do you have for management?

"Apply the same upward mobility rules for all the specialities"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Communications Specialist
in Dallas, TX

What do you like about working at Southwest Airlines?

"I love the overall culture and friendliness when you walk down the halls. Lots of positive attitudes!"

Do you have any tips for others interviewing with this company?

"Be prepared for the hierarchy ladder. You might be at Southwest for 20 years but it'll be a slow climb to the top!"

What don't you like about working at Southwest Airlines?

"My boss and his boss are never around and I feel a bit lost when it comes to how I'm doing. Need encouragement and feedback (whether good or bad)!"

What suggestions do you have for management?

"Emphasize the Employee's talents and help them build on their skills. Not just worry about day-to-day tasks."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Reservations Agent
in Houston, TX

"Liked the work and comradeship."

Person You Work For 4.5 / 5 People You Work With 3.7 / 5 Work Setting 4 / 5
Support You Get 4.5 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 4 / 5
Company Culture 4.9 / 5 Way You Work 4.2 / 5
Software Developer

"Great company to work for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4.6 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Flight Attendant
in Houston, TX
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Software Engineer
in Dallas, TX
Person You Work For 4.5 / 5 People You Work With 4.6 / 5 Work Setting 4 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.2 / 5
Company Culture 4.5 / 5 Way You Work 3.1 / 5
Scheduling Supervisor
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Agent

"Amazing company with wonderful people."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4.8 / 5
Collections Specialist
in Dallas, TX
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
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