ShoreTel Employee Reviews for Support Representative

What do you like about working at ShoreTel?

"I like all of my coworkers, and there is often free food."

Do you have any tips for others interviewing with this company?

"Be prepared to constantly be overpromised and underdelivered to, and be prepared to do the same to your clients. Also, be prepared to have tools that never work."

What don't you like about working at ShoreTel?

"The constant micromanagement and desire for the agents to be mindless phone jockeys."

What suggestions do you have for management?

"I would restore the open and laid back culture of the company."