Customer Service Supervisors at Shield HealthCare give their company a 2.1 out of 5.0, while the average rating for Shield HealthCare is 2.6, making them 21% less happy than every other employee at Shield HealthCare and 60% less happy than every other Customer Service Supervisor on CareerBliss - the happiest Customer Service Supervisors work for Big Lots.
"Regional manager should put effort into new hires"
What do you like about working at Shield HealthCare?
"They have a great onboard training at their corporate office."
Do you have any tips for others interviewing with this company?
"Ask in-depth questions on how to be successful because if you work in this sales office you will be given no direction or support from the regional or assistant manager."
What don't you like about working at Shield HealthCare?
"Regional manager should really invest the time to support and train new management to become successful and should be aware that it is a small office and negative comments can be heard by everyone in the office."
What suggestions do you have for management?
"Allow time for employees to grow and develop after spending thousands of dollars in sending them to the corporate office for training and to do extensive background checks. Management should be there to provide support and constructive criticism as needed to allow new hires to fit into the culture and environment instead of getting frustrated when they have to provide training for a very unique and complicated system that no one would know walking in the door."
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