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Serco Group Employee Job Reviews in the United States

Browse Serco Group Reviews by Job Title →

24%
44%
24%
9%
0%
3.8
Average Rating
(based on 34 Serco Group Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.2
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
4.1
Work Setting
3.8
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Field Installation Engineer

What do you like about working at Serco Group ?

"The job is what makes me strong and sharp. I love to get involved."

What don't you like about working at Serco Group ?

"My time that I put in and the mandatory time off."

What suggestions do you have for management?

"To talk to the employees and find out what can be better at the job."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Graphic Designer

What do you like about working at Serco Group ?

"I enjoy the type of work as well as the working with the people. There are some really interesting characters on post."

Do you have any tips for others interviewing with this company?

"I would recommend asking lots of questions about training and further developing their employees. See if they have any policies regarding education."

What don't you like about working at Serco Group ?

"The lull in work load. There are times when there just isn't anything to do and we are trying to come up with something to keep ourselves busy."

What suggestions do you have for management?

"There isn't much I can suggest to management. They do the best they can with what they are given."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Electronics Engineer

"Love it every minute"

What do you like about working at Serco Group ?

"Quality assurance Inspector, audit, document control and revision of procedures."

Do you have any tips for others interviewing with this company?

"work hard every day company will compensate you for the hard work."

What don't you like about working at Serco Group ?

"everything especially my bosses and managers so good in keeping you working with a smile."

What suggestions do you have for management?

"great people and bend backwards to help you and your family to excel."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Support Specialist

What do you like about working at Serco Group ?

"We were given the ability to do our jobs with minimal supervision"

Do you have any tips for others interviewing with this company?

"Be positive, be dependable and keep a smile on your face so matter what the situation is!"

What don't you like about working at Serco Group ?

"The fact that is was a contract. Every 6 years we werent sure if we would have a job or not."

What suggestions do you have for management?

"Nothing, management was great. They gave you all the growth opportunities you wanted or needed."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
ACAP Counselor

What do you like about working at Serco Group ?

"It can be challenging when I get the hang of things."

Do you have any tips for others interviewing with this company?

"You do this job because you like the personal rewards not for the money or the benefits."

What don't you like about working at Serco Group ?

"The management team is a little too hands off, not enough mentoring of new staff members. The boss works long hours so I feel like I need to do the same and skip lunch."

What suggestions do you have for management?

"Be a better mentor to my employees to help them learn the job."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
QA Engineer

What do you like about working at Serco Group ?

"Culture, environment, extensive tools to work with. Gives plenty experience."

Do you have any tips for others interviewing with this company?

"Be technical in nature depending on the job you are interviewing for."

What don't you like about working at Serco Group ?

"Was a contract for a client. Not much room for growth. Too much micromanagement."

What suggestions do you have for management?

"I tend to perform a little better in a less micromanaged environment as I prefer not to spend time on reporting everything. I am a independent worker and prefer to spend most of my time on work-related tasks."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Program Manager

What do you like about working at Serco Group ?

"I believe in the mission and the work ethic of the people I work with."

Do you have any tips for others interviewing with this company?

"be confident and excited about what you believe in and what you do"

What don't you like about working at Serco Group ?

"Simply put, I feel underutilized at the moment. I love to be over tasked and very busy. I need more to do."

What suggestions do you have for management?

"Remember your focus and core business. Expand in areas that make sense and realize people are not numbers. People generate numbers."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Senior Financial Analyst

What do you like about working at Serco Group ?

"International work environment. Fast paced and challenging corporate culture. Reputed company with strong government ties."

Do you have any tips for others interviewing with this company?

"Yes, Serco is huge organization and a great company to work for but ensure you are interviewing for a role that meets your career expectations in the long run as certain departments are limited in this regard."

What don't you like about working at Serco Group ?

"There is less room for career growth within my department."

What suggestions do you have for management?

"Assign more responsibilities to staff members. Organize team structure and company practices to overall enhance company efficiency."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Engineer

Do you have any tips for others interviewing with this company?

"Read the contract several times and ask questions. Make sure you understand what you're getting into."

What don't you like about working at Serco Group ?

"They do not care about their employees, and there's no leadership or direction."

What suggestions do you have for management?

"I would start with classes on leadership, and how to lead your people."

Person You Work For 2 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Procurement Supervisor

What do you like about working at Serco Group ?

"The opportunity to share my experience and train subordinates within the organization"

Do you have any tips for others interviewing with this company?

"Take time to learn about the position and company. Review and evaluate yourself for the requirements of the position to better prepare."

What don't you like about working at Serco Group ?

"Lack of training programs to enhance employee growth and opportunities"

What suggestions do you have for management?

"Provide more mentorship programs to encourage and enhance employee advancements."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Engineer

"Very bad"

What do you like about working at Serco Group ?

"They did pay me. I did manage to make a couple of friends while working there"

Do you have any tips for others interviewing with this company?

"Make sure that all promises they make to you are in writing"

What don't you like about working at Serco Group ?

"No support, management is just a title at SERCO.They just don't care"

What suggestions do you have for management?

"Learn to lead by example, take care of your people"

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Technical Specialist

What do you like about working at Serco Group ?

"I saw and walk on almost every street in San Francisco"

Do you have any tips for others interviewing with this company?

"Be carefull when going to your office at the morning. Middle of 3-rd street is not a very safe place."

What don't you like about working at Serco Group ?

"Realy hard work, not phisicaly, but mentaly. Plain loop cycle."

What suggestions do you have for management?

"Nothing special. A little more lunch time to workekrs, and move office to more convenient place."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Senior Human Capital Consultant
Person You Work For 5 / 5 People You Work With 3.2 / 5 Work Setting 4.2 / 5
Support You Get 4.3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.9 / 5
Company Culture 3.9 / 5 Way You Work 4.1 / 5
Data Specialist
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
HR Assistant
Person You Work For 4.7 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 2.9 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5

Serco Group Reviews FAQs

Is Serco Group a good company to work for?

Serco Group has an overall rating of 3.8 Average Rating out of 5, based on over 34 Serco Group Review Ratings left anonymously by Serco Group employees, which is 3% lower than the average rating for all companies on CareerBliss. 91% of employees would recommend working at Serco Group .

Does Serco Group pay their employees well?

Serco Group employees earn $61,000 annually on average, or $29 per hour, which is 8% lower than the national salary average of $66,000 per year. 14 Serco Group employees have shared their salaries on CareerBliss. Find Serco Group Salaries by Job Title.

How satisfied are employees working at Serco Group ?

91% of employees would recommend working at Serco Group with the overall rating of 3.8 out of 5. Employees also rated Serco Group 3.7 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.2 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Serco Group ?

According to our data, the highest paying job at Serco Group is a Logistics Management Specialist at $191,000 annually. Browse Serco Group Salaries by Job Profile.

What is the lowest paying job at Serco Group ?

According to our data, the lowest paying job at Serco Group is a Parking Enforcement Officer at $16,000 annually. Browse Serco Group Salaries by Job Profile.

What are the pros and cons of working at Serco Group ?

According to reviews on CareerBliss, employees commonly rated the pros of working at Serco Group to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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