5 Senior Technical Support Manager Reviews
Senior Technical Support Managers give their job an average rating of 4.3 out of 5.0. The Senior Technical Support Managers happiest with their jobs are employed by Cisco Systems with an average rating of 4.7 while the Senior Technical Support Managers least happy with their jobs work for NMTronics India with an average rating of 4.1.
Submit a Review"Leading the engineering support cases"
"I love the position. I just wished the position had more room for advancement and that the other managers explained our roles a little better to the new hires and current employees."
Please give us a one liner to describe this review.
"Led efforts with various business units in enabling embedded diagnostic standard into the Cisco products that enabled better support and troubleshooting."
Senior Technical Support Manager Career Rating Comparison
Please give us a one liner to describe this review.
"The business tax division, historically, has a high churn rate for managers due to the seasonal aspect of the business and the Fredericksburg site was experiencing attrition because it was a remote (and an acquired) site and the company had other preferred sites to backfill personnel."
What do you like about working at Intuit?
"I worked with a lot of good people who were experts on the products and really enjoyed serving customers."
Do you have any tips for others interviewing with this company?
"Try to be sure you have a thorough understanding of the position you are applying for."
What don't you like about working at Intuit?
"Constant turnover in middle and senior management. Expecting to be successful in a seasonal business supporting complex products with outsourced staffing."
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