A department manager maintains records of sales, repairs, inventory and employees for a company. They also interact with other managers of an organization to maintain the vision and achieve the goals of the corporation or owner. They manage customer complaints, conduct employee reviews and implement sales quotas.
Skill Sets: Customer service and managerial skills are paramount as department managers handle complaints and oversee employees. They may need to present sales or other data to department heads and should be comfortable speaking in front of groups. Attention to detail and basic accounting skills are important.
Education: A high school diploma or equivalent is required. Courses in management, sales, accounting and business administration are desirable.
Career Path: Department managers typically work for a company as an assistant manager or store manager and then are promoted. Earning an associates degree in business administration or management is a good way to build a resume.
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