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Industry: General Merchandise Stores · HQ: Round Rock, TX · https://www.sears.com

Sears Employee Reviews for Service Technician

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Service Technicians at Sears give their company a 3.3 out of 5.0, while the average rating for Sears is 3.6, making them 9% less happy than every other employee at Sears and 11% less happy than every other Service Technician on CareerBliss - the happiest Service Technicians work for Computer Clinic.

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3.3
Average Rating
(based on 5 Service Technician Review Ratings)
Service Technician
in Baton Rouge, LA

"Great meeting new people, and great tools."

What do you like about working at Sears?

"I like meeting new people, making the customer happy, and working with my hands."

Do you have any tips for others interviewing with this company?

"Just be aware you may be stuck where you are if you get the job. There are very good tools."

What don't you like about working at Sears?

"There is no advancement or growth at Sears. Management needs to improve on training."

What suggestions do you have for management?

"Keep trying and don't give up. I really think if y'all fix these issues things might get better."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Service Technician
Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2.9 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.1 / 5
Company Culture 3.4 / 5 Way You Work 4.9 / 5

Average Service Technician Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $3
Service Technician
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Service Technician
in Farmers Branch, TX
Rewards You Receive 2.2 / 5 Growth Opportunities 2.3 / 5 Company Culture 2.3 / 5
Way You Work 2 / 5

Average Sears Attributes by Service Technician

Company Culture
3.2
Growth Opportunities
2.5
People You Work With
4
Person You Work For
3.6
Rewards You Receive
3.4
Support You Get
3.8
Way You Work
3.7
Work Setting
3.3
Service Technician
Person You Work For 2.6 / 5 People You Work With 3 / 5 Work Setting 2.5 / 5
Support You Get 2 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 1.1 / 5
Company Culture 1.5 / 5 Way You Work 1.6 / 5
Service Technician

What suggestions do you have for management?

"Be more available for questions concerning service and customer questions and services to be performed."

Service Technician
in Fishkill, NY

What do you like about working at Sears?

"Sears is a company that cares about the welfare of the employees."

Do you have any tips for others interviewing with this company?

"Be yourself and offer how you can benefit them."

What don't you like about working at Sears?

"I dislike being laid off."

What suggestions do you have for management?

"Try to find ways to keep ALL technicians working year round."

Service Technician
in Sarasota, FL

What do you like about working at Sears?

"I liked the freedom at Sears."

What suggestions do you have for management?

"There are too many managers."

Service Technician
in Hauppauge, NY

What do you like about working at Sears?

"Sears is a stable employer."

What don't you like about working at Sears?

"Sears has rules that will cost them more than if they had a little flexibility. It could save the company a fortune."

What suggestions do you have for management?

"Give managers more flexibility in making decisions."

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