Sallie Mae Employee Reviews for Customer Service Representative
Browse Sallie Mae Reviews by Job Title →Customer Service Representatives at Sallie Mae give their company a 3.9 out of 5.0, while the average rating for Sallie Mae is 4.0, making them 3% less happy than every other employee at Sallie Mae and 3% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"I absolutely love my job here. My supervisor is awesome, and I haven't met one person that I don't like. Every person has been more than willing to help me. The only thing is you need to have a thick skin. Borrowers will yell at you but please be mindful that it's not YOU they are yelling at, that it is the company for whatever reason. The only thing I wish is that they'd give you some extra 5-10 minute breaks to get some fresh air or walk around as you mostly sit all day."
"Awsome!!!"
What do you like about working at Sallie Mae?
"The support was superb and the training was top of the mark."
Do you have any tips for others interviewing with this company?
"dress sharp, be early and definitely before your schedule time."
What don't you like about working at Sallie Mae?
"I was happy there but the gossip was definitely the only bad thing."
What suggestions do you have for management?
"They were on the mark and there is nothing I could tell them."
Average Customer Service Representative Ratings in the Past 3 Years
| Year | Salary |
|---|---|
| 2011 | $3 |
| 2012 | $4 |
| 2013 | $4 |
"Supervisor was unknowledgable about duties."
Average Sallie Mae Attributes by Customer Service Representative
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