Working at RoundPoint Mortgage Servicing in Remote, OR: 1 Employee Job Reviews by Real Employee working in Remote, OR Area

"I would not recommend anyone working here doing reverse mortgages. You are better off going to work for a direct reverse mortgage lender if that is the role you are applying for. Tons of turnover and layoffs because they cannot meet their goal of 5-7 loans a month as a department. Very few leads and the leads that you do receive are usually not good. You can go days without getting a lead and that is marketing to at least 7,000-12,000 people daily. RoundPoint markets to their existing portfolio hoping that those people that are eligible for the reverse mortgage will respond and that is how leads are generated. They have magical thinking and are not honest. Management says they are transparent and their doors are open, they will "tell you like it is."Not true. They are all for you UNTIL THEY ARE NOT. I wish I had known prior to accepting the role, however, they sell the job very well and have an answer for every concern. They are salespeople. Period. The company itself could be good if it didn't have so many layoffs and turnover because its training and technology are great. It's a relaxed environment and they are flexible. Cannot speak about the current CEO because no one ever saw or heard from him. Ever. The old CEO everyone at RoundPoint loved and raved about."