RoundPoint Mortgage Servicing Employee Job Reviews in the United States

"I would not recommend anyone working here doing reverse mortgages. You are better off going to work for a direct reverse mortgage lender if that is the role you are applying for. Tons of turnover and layoffs because they cannot meet their goal of 5-7 loans a month as a department. Very few leads and the leads that you do receive are usually not good. You can go days without getting a lead and that is marketing to at least 7,000-12,000 people daily. RoundPoint markets to their existing portfolio hoping that those people that are eligible for the reverse mortgage will respond and that is how leads are generated. They have magical thinking and are not honest. Management says they are transparent and their doors are open, they will "tell you like it is."Not true. They are all for you UNTIL THEY ARE NOT. I wish I had known prior to accepting the role, however, they sell the job very well and have an answer for every concern. They are salespeople. Period. The company itself could be good if it didn't have so many layoffs and turnover because its training and technology are great. It's a relaxed environment and they are flexible. Cannot speak about the current CEO because no one ever saw or heard from him. Ever. The old CEO everyone at RoundPoint loved and raved about."

"Great New innovative company to work for"

"I've worked for Roundpoint for almost a year now and my experience with my coworkers is fun and helpful but the overall as a company is not somewhere I could see myself advancing in."

"I have worked with RP for 7months and the company is a decent company to work for."

"No comment, would not recommend ..."

"company has extensive good record in servicing mortgages. Rapidly growing and recently acquired by Freedom Mortgage"

"Challenging and interesting."

What do you like about working at RoundPoint Mortgage Servicing?

"Keeping the company and loan officers properly licensed according to state and federal guidelines."

Do you have any tips for others interviewing with this company?

"Be prepared to work hard and accept responsibility for your position."

What don't you like about working at RoundPoint Mortgage Servicing?

"The lack of adequate support for the position. It is a difficult task for one person to maintain and obtain licensing for 70+ individuals, two companies and two branches."

What suggestions do you have for management?

"Provide adequate staff to handle the work load sufficiently and properly."

What do you like about working at RoundPoint Mortgage Servicing?

"Startup company, so the ability to set your own footprint was very good."

What don't you like about working at RoundPoint Mortgage Servicing?

"The uncertainty of what the management business plan truely was."

"learning place for better opportunity"

What do you like about working at RoundPoint Mortgage Servicing?

"Family Oriented"

Do you have any tips for others interviewing with this company?

"Make this your learning experience to be able to move on to better opportunities"

What don't you like about working at RoundPoint Mortgage Servicing?

"The inconsistancy"

What suggestions do you have for management?

"Stability. They must learn to be able to teach."

"Great"

What do you like about working at RoundPoint Mortgage Servicing?

"Freedom of innovation."

What don't you like about working at RoundPoint Mortgage Servicing?

"Not much"

What suggestions do you have for management?

"Please be open minded."