Rockwell Automation Employee Reviews for Customer Service Representative

What do you like about working at Rockwell Automation?

"Very nice people to work with and liked helping customer with their concerns."

Do you have any tips for others interviewing with this company?

"Other than understanding that it is VERY, VERY busy job. I used to work 10-12 hrs per day and still unable to keep up. Had many accts in the U.S. and Kelloggs which is very high maintenance."

What don't you like about working at Rockwell Automation?

"Very high pressure with numbers"

What suggestions do you have for management?

"Need to understand all of customer service duties"