"I have worked as a Shift Supervisor for Rite Aid on two separate occasions. The first time I worked there for 6 years, and the second time for 8 very long months. The first time was far better than the first because I had an amazing team to work with. The second time was a nightmare. Rite Aid has never really cared about it’s store employees, but before the pandemic our stores were fully staffed and the workload manageable. Now it’s a whole other story. The corporate structure is woefully out-of-touch with the realities of what is actually happening in their stores. Stores are dangerously understaffed because company pay isn’t competitive. I recently left for an easier job making a lot more money. Corporate makes one change after another with the expectation of immediate implementation on a store level. Not one change they’ve made has even been feasible. Corporate bigwigs dictate from their Ivory Tower while the folks actually doing the work in their stores are drowning. There’s no real opportunity for advancement. If you hire in at store level that’s exactly where you’ll stay. I have a Master’s degree, and a friend of mine has a degree from Univ. of Michigan, and neither one of us would ever be considered for a job at corporate level. It’s a sad state of affairs at Rite Aid. They’re going downhill fast."
"I had worked for Rite Aid for a little over three years. Its retail and pharmacy include and have many locations in western America. We put our full effort into delivering the medication to the patient in high pressure and fast pace environment. The medication had to go through a thorough check-out process before it reach the hand of the customer. We take pride in our work."
"During my interview I gave my availability of being able to close 2 nights a week and was told that they do the schedule 3-4 weeks in advance. When I started they then decided to have me close 5 nights a week while the favorite employees got to work dayshift which was not fair. They also only do the schedule week by week and the schedule came out Friday or Saturday for the following Sunday-Saturday. No work/life balance here I couldn't schedule what I needed to and when I had appointment they threw a fit about working my schedule around them."
"When I was hired into the company I only wanted to just be a sales associate, I had no experience on being a manager but I decided to take the Shift lead position. Upon being hired into the store I was told that there was not a general manager and that I’d be the only full time management here. Other managers from other stores stopped in and helped when they could but for the most part it was me and a full time sales associate and 2 part time associates. I make 11$ an hour and was expected to get the store in tip top shape even though I’m the only manager there beside the part time one. Once we finally got a general manager she was not happy how the store looked and blamed me for the most of it. Once I explained her the situation she was more understanding. I was there for 5 days and received my keys, I had absolutely no training on anything. Plus I just found out that pharmacy techs are getting 15$ an hour, while I’m only getting 11$ for being a manager. I know Pharmacy and Front End are different departments but we do the same amount of work."
"My own personal experience. At the beginning of the pandemic I saw management personnel saving toilet paper, sanitizer, etc for their friends in the stockroom and was yelled at when I attempted to report it. After that I was repeatedly written up for things that weren't true even though I could prove them with security tapes and/or documents, the store manager has consistently refused to look at them. Managers routinely curse, threaten, and verbally female cashiers that a particular manager doesn't like, female cashiers constantly quit. Male cashiers are treated great. Management are all female. A young, friendly female cashier was actually assaulted in the store by a customer who backed her against merchandise and stroked her shoulders and face and hair and manager saw it and laughed and walked away because she thought it was cute and funny that a man in his 60s would "go after" a young woman. It was another cashier that stopped it and told the man to get his hands off the woman. The young woman quit Rite Aid a week later. No Rite Aid management ever even asked her if she was all right."
"Been with Rite Aid for 7 1/2 years, they just hired a male shift and started him out at 2 dollars more than me. Then promoted a young 20 yr. old and gave her 25 cents over me, and she has only been there a year. Gave my 2 week notice and they are refusing to give me my 66 hour vacation pay, which I worked hard to get. How fair is that. Cheap company.........."
"RiteAid at this time has unrealistic views."
"I’ve worked at Rite Aid for 3 months. Overall, the company is an excellent resource for all of your needs. They just need organization and a person who is strong enough to lead the team. Patients were always upset due to medications not being ready. They need more people to be adequately trained and not just thrown in. Also there online training you just need to be demanding that you receive it. You only have a year from when you are certified as a trainee to become licensed or you have to start the process all over again. The district manager is great to help if you get a chance to utilize his expertise."
"I was an assistant store manager for Rite Aid. Due to my flexibility and progress, I was able to work in numerous different locations assisting daily operations. Certain site locations aren’t supported by district supervisors in the way they should be."
"I have worked for Rite Aid the last two years. I feel they keep making the wrong choices again and again. They hire people with no retail management experience and it shows through the every day struggle of the company."
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