What do you like about working at Ricoh?
"They provided a great atmosphere for team building experiences. Coworkers were always watching out for each other to ensure the highest quality customer service and work productivity was delivered. Collaborating with vendors was also an enjoyable experience as they were always courteous and friendly amidst time-sensitive and stressful demands to process orders or resolve conflicts."
Do you have any tips for others interviewing with this company?
"Productivity and being a team player are vital components to opening up opportunities for growth in the company."
What don't you like about working at Ricoh?
"The corporate office (located in New Jersey) did not have enough contact or collaboration with west coast branches such as ours in Tustin, CA. As a result, certain structural and departmental processing issues were not resolved in a timely manner. Often a Quality Assurance (QA) period with a mix of interdepartmental employees would require 6 months of brainstorming and testing. Meanwhile the corporate office decision to implement a solution required another 6 months once the QA project was complete."
What suggestions do you have for management?
"Timely resolutions are essential to keeping employees happy with company progress, not just vendors and end-users."
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