Company Menu

ReminderMedia Employee Reviews for Customer Service Representative

Browse ReminderMedia Reviews by Job Title →

Customer Service Representatives at ReminderMedia give their company a 2.0 out of 5.0, while the average rating for ReminderMedia is 4.0, making them 67% less happy than every other employee at ReminderMedia and 62% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

0%
0%
0%
100%
0%
2.0
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in King of Prussia, PA

What do you like about working at ReminderMedia?

"- Christmas parties were alright , colleagues were fairly enjoyable except for some managers, execs"

Do you have any tips for others interviewing with this company?

"Just know what you're getting intoAs stated, if you're desperate, you'll do anything if you need a jobBut look for another one in congruence with this work"

What don't you like about working at ReminderMedia?

"Literally every other aspect of the job Now where to start...a) Marketing interns beware!! - Many universities have removed this as an internship because they either use you to just call and make appointments with real estate agencies or use you as free salesman. CEO is very sales oriented and disregards everything else and I observed him getting rid of an intern because he wasn't great telemarketing.b.) High pressure environment for mundane work - This work was mindless, yet you had to sign in and out across three systems, are only able to get up 3x in a work day! Unless you're management you only get two 15 minute breaks and a lunch, any more and you risk being written up! (bathroom, water, etc.)c.) You work 9-6, lunch is unpaid. Understandable, but when you pay starts in the mid-20s... come ond.) Highly corrupt with work politics- Observed a worker get fired because she reported that she did not want to hear the sex stories of a lower employee and an relationship. The direct manager actually worked underneath the exec, and contrived a reason for the worker to be fired. (Later on the lower employee and exec were fired because the employee kept leaking confidential information)e.) Dress code is business/ business casual for a workplace that pays most employees mid to high 20's ... and never sees one client walk throughf.) When originally hired, I was promised a 90 day review after my probationary period and pay hike. Around the end of the review time the CEO decided to change policy and nullified any sort of 90 day review. This company seemed to get worse by the month.g.) Extremely predatory sales practices -- yes, you're supposed to read the fine print, but sales people would blatantly lie, push people to sign the contract (for the promotion that everyone is eligible for), and stick people into a 10 issue commitment for overpriced and inefficient marketing. When doing followups, I'd say 10% or less gave positive results."

What suggestions do you have for management?

"Relax a little bit on the high pressure environment over ridiculously trivial work, compensate better"

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×