4 Relay Operator Reviews

Relay Operator at AT&T

Relay Operator at AT&T

Please give us a one liner to describe this review.

"The job gave me room to grow."

Relay Operator at MCI

Please give us a one liner to describe this review.

"MCI is a crappy company to work."

What do you like about working at MCI?

"I hated working for MCI, they sucked compared to my current employer... Citigroup rocks!! This is the best call center/employer I've ever worked for. My manager works with me and the goals I am working towards, he makes me want to improve my calls/behavior. The benefits are out of this world!! Day one - how many other companies can say they offer that day one Citi.com/careers."

Do you have any tips for others interviewing with this company?

"Go some place else!!!"

What don't you like about working at MCI?

"The 2nd manager I had, I had no clue who he was until I'd been on his team for 3 weeks. I think the shift I worked was nights to his days or something, but he could have at least stayed late the day he knew I was joining his team. He did nothing to make my career at MCI anything to write home about. In fact he gave MCI a bad name as far as I'm concerned."

What suggestions do you have for management?

"The 2nd manager I had nothing to make my career at MCI anything to write home about. In fact he gave MCI a bad name as far as I'm concerned. Management needs to go work for Citi.com/careers to see what real management is all about. My manager at Citi works with me on my goals every month, he makes me strive to be a better employee (I've been with this company for about the same amount of time I worked at MCI, they treat me very nice. I have no intention of leaving and I know that they have every intention of keeping me/promoting my goals). I'm proud to say I work for Citi, can't say that about MCI. There is no excuse for a manager ignoring an employee like I was ignored and making me feel unwelcome. I felt like an outsider the entire time I worked for MCI, right from the time I was in training due to issues there as well, by being excused of cheating on the final test when I know my integrity is higher than most."

Relay Operator at American Express

Please give us a one liner to describe this review.

"Never again."

What do you like about working at American Express?

"Great benefits."

What don't you like about working at American Express?

"Hours, Orwellian working conditions."