Progressive Employee Job Reviews in the United States

"Job was a good / Management needs Help"

What do you like about working at Progressive?

"The job and working with Insureds and Clamits was rewarding"

What don't you like about working at Progressive?

"management needs HELP."

What suggestions do you have for management?

"Their is a need for a Manager that has expeance in Commercial."

"Good company to work with"

What do you like about working at Progressive?

"The opportunity to show your skills"

Do you have any tips for others interviewing with this company?

"Be positive"

What suggestions do you have for management?

"Continue with communication"

"adequate"

What do you like about working at Progressive?

"I made a lot of lasting friendships and they are willing to work with you regarding schedule issues"

What don't you like about working at Progressive?

"micro managing"

What suggestions do you have for management?

"let people do their job"

"Poor upper management"

What do you like about working at Progressive?

"In the beginning I liked how they treated their employees, but things changed and although they were not so terribly bad, they could use some restructuring now."

What don't you like about working at Progressive?

"How the handled their recent down sizing of management staff. I am not saying it because I was affected, it was just very poor handled and I expressed my concerns to the State Manager and he agreed."

What suggestions do you have for management?

"To consider who they are affecting in their decisions, for the most part, the employees that were let go, were the ones committed to the company and it made no sense to loose valuable employees and keep others that clearly did not deserve to stay. It sent a message that it does not matter how hard you work."

"It was a good place to work. I'm sure someone could go from a support rep to a claims adjuster or underwriter."

What do you like about working at Progressive?

"I worked a weekend schedule (Friday-Monday) that allowed me to be home during the week which cut daycare expenses for me. It's always slower on the weekends and very quiet. Small offices"

What don't you like about working at Progressive?

"The dictation transcribing was hard to hear to transcribe. Nothing serious."

What suggestions do you have for management?

"Be a little more sensitive to adjusting in work and family situations."

"Good people to work with"

What do you like about working at Progressive?

"The people."

What don't you like about working at Progressive?

"The overwhelming volume of work and the lack of staff."

What suggestions do you have for management?

"Hire, hire, hire!"

"very good with hours of work"

What do you like about working at Progressive?

"the people and management"

"Good place to learn, and start when you graduate, a great stepping stone."

"Good Company to work for"

What do you like about working at Progressive?

"I like to challenge of discovering the background of our insured and the openinvestigation of claims"

What don't you like about working at Progressive?

"Laid off when we lost a large contract for the leasing divisionof major car manfactures"

"Terrible place to work. This company will completely take advantage of hard working people. You’re paid salary $50-$53k a year and they don’t tell you during the hiring process you’ll be expected to work 60+ hours a week. Expect to have zero work/life balance and be treated terribly by supervisors. Supervisors are lazy and don’t want to speak to customers. The job is a joke. If you have any sort of skill set - you can do better. Don’t waste your time with this horrible company. Worst. Job. EVER."

"Progressive Insurance is the worst job I have ever had in my 18 years of work experience. The coaches and supervisors lie about performance, listen to your phone calls and lie about what you did or didn't do. They let people graduate academy if they are liked by the coaches. They tell you your performance is poor but can't tell you how to fix it. They use metrics to evaluate performance but can't even break down how all the numbers add up. If your rep aux is over 19.5% you suck. And they threaten you with write-ups constantly. The coaches and supervisors speak poorly about employees and you can hear what they are saying. They are idiots at Progressive and should consider getting more professional, experienced or educated managers as coaches instead of promoting from within. And then the coaches lie for the managers and vice versa. You can't even socialize with your coworkers except during lunch. Very hostile and isolating environment to work in. Anyone that is planning on working for Progressive, go somewhere else. Don't make it a career. Worst place to work ever. Gainsharing isn't even worth working there. You get 8-16% bonus each year based on yearly salary and company profitability. Still not worth the hassle, stress and isolation by leadership. Good luck making friends, there's no point because you have to answer the phone every second of the day."

What do you like about working at Progressive?

"I like the people. They are nice and easy to get along with."

Do you have any tips for others interviewing with this company?

"If you like to have a lot of work with no room for growth, this is the job for you."

What don't you like about working at Progressive?

"The environment is toxic. There is no management so no one is watching the people who don't work all day. There is no leadership. The work is overwhelming and very stressful."

What suggestions do you have for management?

"I would care more about the people than numbers. People are more important."

What do you like about working at Progressive?

"The people I work with are nice to be around. I wish I could say the same about some of the bosses"

Do you have any tips for others interviewing with this company?

"People that climb the ranks at progressive primarily are the teacher's pet types. Watch what you say, focus on improving customer service."

What don't you like about working at Progressive?

"People are promoted without the required skills; the same people are moved into business areas that they do not have expertise in, essentially taking a supervisor position away from a qualified individual. Progressive says that they do this to create balanced managers, but everyone suspects favoritism."

What suggestions do you have for management?

"I would put an emphasis on promoting people from within that have all the necessary qualifications. This would help foster and encourage an environment which employees are motivated in their specific fields"

"I’ve worked for this company over 3 years and management is declining on a monthly basis."

"Worked like a rat there."