Pearson Employee Reviews for Support Representative

"not much training, had to figure out the software as I went along"

What do you like about working at Pearson?

"I was able to get some good technical support experience"

Do you have any tips for others interviewing with this company?

"they have moved to AZ so this is really a mute point"

What don't you like about working at Pearson?

"not a lot of opportunity for training, not a lot of support from management"

What suggestions do you have for management?

"Provide more training to understand the software better. More meetings to share any of the upgrades."