Ovation Networks Employee Reviews for Technical Support Engineer

"Terrible place, virtually no training. $10/hr"

What do you like about working at Ovation Networks?

"Most of the employees were fun to work with, and at night, there's virtually no management."

Do you have any tips for others interviewing with this company?

"Honestly, as long as you know how to connect online, and can walk someone through it, they'll probably hire you. Small amount of network knowledge is good. If you have a modem & router @ home, and know how to set them up, you're probably fine. Wouldn't recommend this job, however."

What don't you like about working at Ovation Networks?

"High level management doesn't understand changes that need to be made to increase profitability of company; CEO is always making bad decisions. It took over a year, and constant pestering to get full-time."

What suggestions do you have for management?

"Understand the stress level at night, when the call center is at it's busiest. Realize that not every customer is going to end the call on a positive note, and allow employees more freedom when dealing with unsavory people."